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Field Quality Specialist - Great Lakes Brewing Company

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  • Field Quality Specialist - Great Lakes Brewing Company

    POSITION: Field Quality Specialist
    DEPARTMENT: QC
    STATUS: Exempt
    GRADE: 24
    REPORTS TO: Brewing and Quality Control Manager

    PRIMARY RESPONSIBILITIES:
    Responsible for promoting Great Lakes Brewing Company products and for monitoring & ensuring quality in the field while maintaining professional business relations with distributors and retailers.

    ESSENTIAL FUNCTIONS AND DUTIES:
    • Maintain product inspection procedures and standards for draft equipment, draft beer, and packaged beer for on and off premise accounts according to GLBC’s Field Quality manual
    • Produce monthly out of code reports for all market areas
    • Promptly conduct 10 weekly account surveys/audits
    • Train GLBC accounts in the areas of maintenance of draft lines and rotation of GLBC product according to GLBC’s Field Quality manual
    • Conduct annual distributor audit in territories which make up 80% of sales volume
    • Ensure the distributor’s inventories and retail trade are rotated properly and are in code
    • Effectively communicate Field Quality Control reports to the appropriate personnel including Manager of Brewing & QC and General Sales Manager
    • Assist distributors with new and different ways to clean and monitor product quality
    • Continually seek opportunities for quality improvement
    • Successful completion of relevant draft system training
    • Other duties and projects as assigned

    QUALIFICATION STANDARDS:
    • Bachelor’s or Associate degree science related field, or recognized brewing technical certification is preferred
    • Minimum of 2 years relevant experience required
    • Solid working knowledge of draft systems including the ability to troubleshoot
    • Expert working knowledge of quality assurance standards
    • Excellent customer service and communication skills are essential
    • Ability to operate in a team environment
    • Ability to manage multiple tasks and stay organized
    • Willingness to work flexible and extended hours as needed (including evenings and Saturdays)
    • Willingness to travel out of area
    • Valid driver’s license and reliable vehicle required

    TO APPLY:
    Please apply online by visiting the link below.


    No phone calls will be accepted. Qualified candidates will be contacted for an interview.
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