Tweet
The River Company Restaurant & Brewery, Inc. is a family owned local restaurant located in beautiful Southwestern Virginia. We have developed a name for ourselves through our local raised beef and innovative craft beers. Billed as Upscale Casual, the restaurant boasts a fabulous dining room, full service banquet facility and award winning brewery.
We are currently looking for the right team-oriented individual to lead our Front of House staff.
Front of House Manager Duties:
- Develop and manage Front of House operations to optimize sales, maintain a loyal customer base, and ensure customer satisfaction.
- Oversee all Front of House staff related issues: training; scheduling; and supervising.
- Develop and maintain relationships with key vendors and community involvement.
- Verify POS receipts for cash/CC payments and tips. Handle and deposit cash.
- Maintain a daily dialogue with owners regarding all business, staff and general information.
- Communicating with brewer about upcoming beers and tap schedule.
- Working with brewer to creatively promote new beers and events.
- Coordinating, staffing and organizing events with events manager and brewer.
- Maintain daily cleanliness of restaurant and organizing regular cleaning and maintenance.
- Keeping detailed records of customer complaints, employee write-ups and other daily occurrences.
Qualifications:
- Minimum 3 years management in food and beverage industry with demonstrated and increasing levels of responsibility in operations and strategy.
- Knowledge and promotion of health and safety protocols including TIPS and food safety rules.
- Knowledge of the craft brewing industry is a plus.
- Excellent communication skills, including writing, proofreading, and speaking.
- Excellent interpersonal skills with high professionalism.
- Ability to accomplish projects with little or no supervision.
- Fantastic customer service ethic and high expectations for quality.
- Proficient using MS Word and MS Excel; Micros POS a plus. Social media knowledge a plus.
- Strong organizational skills.
- Demonstrate excellent team leadership skills.
- Salary and benefits dependent on experience.
Please forward cover letter, salary requirements and resume to mark.hall@therivercompanyrestaurant.com.
Pre-Employment background check is required.
We are currently looking for the right team-oriented individual to lead our Front of House staff.
Front of House Manager Duties:
- Develop and manage Front of House operations to optimize sales, maintain a loyal customer base, and ensure customer satisfaction.
- Oversee all Front of House staff related issues: training; scheduling; and supervising.
- Develop and maintain relationships with key vendors and community involvement.
- Verify POS receipts for cash/CC payments and tips. Handle and deposit cash.
- Maintain a daily dialogue with owners regarding all business, staff and general information.
- Communicating with brewer about upcoming beers and tap schedule.
- Working with brewer to creatively promote new beers and events.
- Coordinating, staffing and organizing events with events manager and brewer.
- Maintain daily cleanliness of restaurant and organizing regular cleaning and maintenance.
- Keeping detailed records of customer complaints, employee write-ups and other daily occurrences.
Qualifications:
- Minimum 3 years management in food and beverage industry with demonstrated and increasing levels of responsibility in operations and strategy.
- Knowledge and promotion of health and safety protocols including TIPS and food safety rules.
- Knowledge of the craft brewing industry is a plus.
- Excellent communication skills, including writing, proofreading, and speaking.
- Excellent interpersonal skills with high professionalism.
- Ability to accomplish projects with little or no supervision.
- Fantastic customer service ethic and high expectations for quality.
- Proficient using MS Word and MS Excel; Micros POS a plus. Social media knowledge a plus.
- Strong organizational skills.
- Demonstrate excellent team leadership skills.
- Salary and benefits dependent on experience.
Please forward cover letter, salary requirements and resume to mark.hall@therivercompanyrestaurant.com.
Pre-Employment background check is required.