Has anyone else had a really difficult time dealing with the Alcohol and Tobacco Tax and Trade Bureau (TTB)?
We are trying to get an online account set up so we can get labels approved. I submitted an application before the government shutdown in early October. Then they closed during the shutdown and postponed everything. Just for good measure, I resubmitted an application on October 21. I emailed or called every couple of weeks to check the status of the application. I never once was able to talk with an actual person, and no one responded to my voicemails. They responded to some emails to get information (ie the submission ID), but never responded with an answer to my inquiries.
How long have you had to wait for TTB? Do you have any suggestions in dealing with them?
We are trying to get an online account set up so we can get labels approved. I submitted an application before the government shutdown in early October. Then they closed during the shutdown and postponed everything. Just for good measure, I resubmitted an application on October 21. I emailed or called every couple of weeks to check the status of the application. I never once was able to talk with an actual person, and no one responded to my voicemails. They responded to some emails to get information (ie the submission ID), but never responded with an answer to my inquiries.
How long have you had to wait for TTB? Do you have any suggestions in dealing with them?
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