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In the past 2 years, THE DIRTY BUCKET BREWING COMPANY [DBB] has more than doubled in size. In the next 5 years, DBB expects to triple in size and will increase distribution (throughout Western WA and through beverage distributors. DBB is very active in our community and charitable events.
An integral part of our business is our tap room culture and is often the first place that people experience The Dirty Bucket Brewery and our beers. Because of this, we truly believe that the experience must be fantastic — from the service they receive, to the beers they drink, to the space they drink it in. The tap room manager will be responsible for all aspects of the tap room operations.
Position Description:
Ensures that all of our customers have the best possible experience in the tap room and strive to delight customers with our compelling culture, spirit and unique customer experience.
Makes certain that our Servers educate our customers about our craft beers and the craft beer industry through tastings and personal attention. Promotes and sells DBB merchandise and Dirty Mug Club Memberships.
Duties and Responsibilities
Serving beer in accordance with ABC regulations
Managing Tap Room employees
Ambassador for Dirty Bucket Brewing Company and the craft beer industry
Direct sales via point of sales [POS] software, credit card and cash handling and deposits
Duties may request that the Manager Open and close the Tasting room many days of the week
Managing and scheduling Food Truck Sunday schedule
Manage retail Keg Sales and creating (documenting) standard operating procedures [SOPs]
Managing Retail inventory and creating (documenting) standard operating procedures [SOPs] for re-ordering
Assisting in monthly Art Wall presentations
Cleaning and other general duties
*The Tap Room is open seven days/week
SKILLS
Excellent customer service skills
Knowledge of beer, home brewing and/or the brewing industry very beneficial
Beer Server Certificate (Mandatory Alcohol Server Training (MAST)) a big plus (If individual does not have Cert then must be obtained within 60 days of employment)
Teaming and team building skills
Able to work under pressure while maintaining high standards
Cash handling & POS reconciliation experience
The ability to lift 35 pounds
The ability to move kegs and operate hand truck
Clean driving record
Degree: High school diploma minimum
Years of Experience: 2+ years in customer service
Email all resumes: Steve at DirtyBucketBrewerydotcom
An integral part of our business is our tap room culture and is often the first place that people experience The Dirty Bucket Brewery and our beers. Because of this, we truly believe that the experience must be fantastic — from the service they receive, to the beers they drink, to the space they drink it in. The tap room manager will be responsible for all aspects of the tap room operations.
Position Description:
Ensures that all of our customers have the best possible experience in the tap room and strive to delight customers with our compelling culture, spirit and unique customer experience.
Makes certain that our Servers educate our customers about our craft beers and the craft beer industry through tastings and personal attention. Promotes and sells DBB merchandise and Dirty Mug Club Memberships.
Duties and Responsibilities
Serving beer in accordance with ABC regulations
Managing Tap Room employees
Ambassador for Dirty Bucket Brewing Company and the craft beer industry
Direct sales via point of sales [POS] software, credit card and cash handling and deposits
Duties may request that the Manager Open and close the Tasting room many days of the week
Managing and scheduling Food Truck Sunday schedule
Manage retail Keg Sales and creating (documenting) standard operating procedures [SOPs]
Managing Retail inventory and creating (documenting) standard operating procedures [SOPs] for re-ordering
Assisting in monthly Art Wall presentations
Cleaning and other general duties
*The Tap Room is open seven days/week
SKILLS
Excellent customer service skills
Knowledge of beer, home brewing and/or the brewing industry very beneficial
Beer Server Certificate (Mandatory Alcohol Server Training (MAST)) a big plus (If individual does not have Cert then must be obtained within 60 days of employment)
Teaming and team building skills
Able to work under pressure while maintaining high standards
Cash handling & POS reconciliation experience
The ability to lift 35 pounds
The ability to move kegs and operate hand truck
Clean driving record
Degree: High school diploma minimum
Years of Experience: 2+ years in customer service
Email all resumes: Steve at DirtyBucketBrewerydotcom