We have purchased tanks from Stromberg Tanks twice previously and had no problem other than a late delivery. We liked the quality of the tanks and Clint Stromberg. So we decided to place a third order and in Nov 10, 2010 sent our deposit to Stromberg Tanks hoping to have tanks by Spring. Receiving no word by March 2011, I emailed Clint Stromberg and he emailed back saying the tanks were ready to ship and he would call me on Monday with the particulars. No Call. Still to this day June 10th 2011 I have had no call from Clint, and we still have No Tanks. Since then he has become almost completely incommunicative. He has not responded to email, telephone, nor letters from our lawyer.
I have had some limited email communication with an employee of Stromberg's named Ashley, and only she seems to be able to get ahold of Mr. Stromberg. Through her we have been fed ever later shipping dates and always the promise of a phone call, never received, from Clint. Finally in early May 2011 (via Ashley) we have been promised a delivery date of June 20th to the 25th. Requests to inspect the tanks in China have received no response. Requests for a bill of lading have proved fruitless. A request in writing by our Lawyers for communication of some proof that the tanks have been fabricated and/or shipped has not been responded to. Enquiries by us with his previously used shipping agent found no current bill of lading for us nor our order awaiting shipment on the docks. The tanks are now four months overdue.
Since Mr. Clint Stromberg will not so much as return our phone call, email, or written word in private: I am publicly asking him now to immediately return our deposit. I will keep you, the brewing community, posted via this forum.
Highest Regards,
Thomas Martin
Legend Brewing Co.
I have had some limited email communication with an employee of Stromberg's named Ashley, and only she seems to be able to get ahold of Mr. Stromberg. Through her we have been fed ever later shipping dates and always the promise of a phone call, never received, from Clint. Finally in early May 2011 (via Ashley) we have been promised a delivery date of June 20th to the 25th. Requests to inspect the tanks in China have received no response. Requests for a bill of lading have proved fruitless. A request in writing by our Lawyers for communication of some proof that the tanks have been fabricated and/or shipped has not been responded to. Enquiries by us with his previously used shipping agent found no current bill of lading for us nor our order awaiting shipment on the docks. The tanks are now four months overdue.
Since Mr. Clint Stromberg will not so much as return our phone call, email, or written word in private: I am publicly asking him now to immediately return our deposit. I will keep you, the brewing community, posted via this forum.
Highest Regards,
Thomas Martin
Legend Brewing Co.
Comment