Mad,
I would not call it a rip off, however, I have found that it pays to keep a close eye on boiler chemical salesman.
Speaking from experience, properly treating a boiler can save you money from preventing boiler failure. When your boiler goes, not only do you have to purchase a new one, but in many cases, you can't make any beer while it isn't working. A boiler can also be quite dangerous if it is not properly maintained. It does not take that long to have corrosion wear through tubes in a boiler with no treatment, depending on your water.
The ideal boiler treatment will vary based upon your system and your local water chemistry. In many cases, you can actually prevent the majority of corrosion and scaling by just putting a water softener on the feed line. If your system is an "open" system at all, you will also want to add an oxygen scavenger to eliminate O2 in your boiler water.
There are also chemicals that reduce scale build up in steam lines, as well as ones that help produce "dry steam", which means way better heating performance in your kettle or mast tun.
Over treating you boiler can have adverse consequences as well. I have had several chemical salesmen attempt to "over-dose" my boiler (more chemical means more commissions!). An acid environment (PH<7) will accelerate corrosion. A constant ph environment of 11 or above can cause the steel in your boiler to become brittle, possibly leading to catastrophic failure. I'm sure you have some sort of PH measuring ability in your brewery, use it on your boiler water. It's not all about ph, but in general the ideal ph range for your boiler water will be between 9 and 10.
By best advice is to learn more about operating a boiler, and find a chemical supplier that you trust, and closely monitor what they do. It might be worth visiting with your state boiler inspector - sometimes they can be very helpful.


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