Announcement

Collapse
No announcement yet.

Taproom and Promotions Manager

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Taproom and Promotions Manager

    Job Description:

    At Iron Duke Brewing, we believe that the taproom is a key part of our success as it is the first experience people will have with our brand. The taproom and promotions manager will be responsible for making the customer experience both on and off site is nothing short of exceptional.

    The taproom and promotions manager ensures smooth operation of the taproom by making sure that the taproom is appropriately staffed, that beer tenders have everything they need to successfully and efficiently complete their tasks, that the taproom environment is comfortable, that the beers are at their absolute best, and that unforeseen needs are addressed quickly. The taproom manager is also responsible for ensuring that customers have a positive experience during their visit.

    The taproom and promotions manager will also be overseeing and planning events such as scheduling and executing food trucks, live music, tastings, beer dinners, and special events. The taproom manager will be intimately involved with the interaction between the taproom operations and the brewery operations. Brewery staff will coordinate weekly production activities with the input of the taproom manager and happenings of the taproom.

    Duties and responsibilities:


    The Taproom and Promotions Manager is responsible for the following:
    • Setting the daily schedule for taproom employees at minimum of one week in advance and for at least one week out
    • Opening and closing the taproom (setting up and closing down cash drawers,ensuring that the taproom is clean and ready for patrons, restocking/ordering any necessary supplies, addressing any unforeseen needs)
    • Ensuring that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)
    • Tirelessly making sure that taproom patrons’ needs are met quickly and efficiently
    • Creating and maintaining a pleasant taproom environment (temperature, music, cleanliness, conduct)
    • Planning and executing special events in the taproom and outside of the taproom
    • Working with the owners to properly market the taproom
    • Managing food truck schedule, catering (for special events) and creating and maintaining relationships with local food establishments that deliver to the taproom
    • Maintaining accurate taproom inventory (glassware, growlers, merch, bar supplies and paperware, etc.)
    • Stepping in as beer tender and/or beer educator as needed
    • Working towards continuous optimization of taproom operations
    • Serving as team leader to staff of beer tenders
    • Playing the role of brand ambassador
    • Working with graphic design personnel to develop new packaging labels, merchandise, promotional materials for events, etc..
    • Coordinating with sales and distribution personnel to maintain a promotional presence throughout our distribution territory


    Qualifications include:
    • Available to work full-time (40 hrs / week), including nights and weekends
    • Prior bar / restaurant management experience
    • Prior taproom / bartending experience
    • Demonstrated knowledge of craft beer, including basic understanding of beer production (Cicerone Beer Server or similar certification preferred)
    • Excellent communication and organizational skills
    • Exceptional customer service skills
    • Attention to detail and ability to multi-task
    • Ability to anticipate and proactively address problems in a fast-paced environment
    • Demonstrated leadership
    • Positive attitude and ability to work with a diverse set of people
    • Basic familiarity with tablet-based POS systems and other web-based / MS Office software
    • Ability to lift 35-50 lbs
    • Ability to move full kegs with the aid of a dolly
    • Aptitude for and desire to learn the mechanical workings of taproom and brewery equipment in order to address problems quickly and efficiently
    • Grace under pressure


    Working Conditions:

    This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).

    Physical requirements:

    The Taproom Manager will likely be required to stand for extended periods of time when overseeing taproom operations and/or serving as alternate beer tender. S/He may also be required to lift boxes 35-50 lbs and move empty / full kegs with the help of a dolly.

    Direct reports:

    The following individuals will report to the Taproom Manager:
    • All beer tenders and promotions staff


    What Iron Duke employees can expect:

    At Iron Duke Brewing, we pride ourselves in creating a superb working environment. As a member of the Iron Duke team, you can expect to be:
    • Part of a family oriented, tight knit group of employees
    • Involved in an upbeat, fun, fast paced environment
    • Compensated well and fairly based on responsibilities and position
    • Involved in the evolution and growth of the company
    • Informed about company decisions and performance as well as your own performance (via annual performance reviews)
    • Empowered to make decisions that are in line with overall company goals
    • Trusted to execute your duties responsibly and to be an ambassador of the Iron Duke brand
    • Continuously challenged with increased levels of responsibility commensurate with outstanding performance
    • Valued and appreciated for your contributions
    • Promoted / rewarded for your efforts
    • Provided with mentorship and learning opportunities related to craft beer


    Job Type: Full-time
    If seriously interested and qualified please contact Nick@IronDukeBrewing.com
    **Do not call the brewery without first contacting Nick.
    Attached Files
Working...
X