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HARPOON BEER HALL BACKGROUND
The Harpoon Brewery has been brewing beer in Boston and welcoming visitors to its brewery for more than 25 years. In 2012, Harpoon completed major renovations and expansion to its Visitor Center and opened its new Beer Hall. The Beer Hall is a 350+ person on-premise establishment located in Harpoon’s Boston brewery that includes retail, tours and a tasting room and a function space. The menu consists of Harpoon’s great beer and famous freshly baked pretzels.
OVERVIEW:
The position requires managing a range of functions and activities in the retail and tour facility. The ideal candidate will have the skills, work habits, and genuine enthusiasm to create an environment in which every visitor has a positive Harpoon experience. An authentic interest in craft beer and craft beer drinkers alike is critical. The candidate must have the supervisory and interpersonal skills to handle direct and repeated interaction with visitors and staff. Established competency with retail systems and administrative/control routines is required. Success is dependent upon fit with Harpoon’s culture, which embraces entrepreneurship, hard work, and a passion for the Company’s mission and goals.
RESPONSIBILITIES:
Supervisory Responsibilities
Train staff
Supervise and evaluate performance of staff
Maintain daily staffing schedule
Ability to “manage the moment”
General administrative and financial control duties
Day to day operations of 350 person beer hall, keg yard and tour center
Learn, understand, adhere to and communicate the company culture
Cash handling
Learn, practice and teach beer terminology and the brewing process
Focus daily on the guest experience
Opening and closing duties
Adhere to the company alcohol service policy
Daily cash reconciliation
Maximizing Beer Hall profitability
Maintaining excellent customer relations
Cashier, stocking, merchandising
Mastering company and brewing knowledge, and effectively communicating this knowledge to staff and customers
EDUCATION & EXPERIENCE:
Must be 21+
College degree
One or more years’ experience supervising a front-of-house restaurant team is strongly preferred
Customer service focused and oriented
Skillful planner with knowledge of basic business fundamentals
Open availability required (including weekends and holidays)
REPORTS TO: General Manager
FLSA: Non Pin
TO APPLY: https://harpoonbrewery.clearcompany....15923-CS-25519
The Harpoon Brewery has been brewing beer in Boston and welcoming visitors to its brewery for more than 25 years. In 2012, Harpoon completed major renovations and expansion to its Visitor Center and opened its new Beer Hall. The Beer Hall is a 350+ person on-premise establishment located in Harpoon’s Boston brewery that includes retail, tours and a tasting room and a function space. The menu consists of Harpoon’s great beer and famous freshly baked pretzels.
OVERVIEW:
The position requires managing a range of functions and activities in the retail and tour facility. The ideal candidate will have the skills, work habits, and genuine enthusiasm to create an environment in which every visitor has a positive Harpoon experience. An authentic interest in craft beer and craft beer drinkers alike is critical. The candidate must have the supervisory and interpersonal skills to handle direct and repeated interaction with visitors and staff. Established competency with retail systems and administrative/control routines is required. Success is dependent upon fit with Harpoon’s culture, which embraces entrepreneurship, hard work, and a passion for the Company’s mission and goals.
RESPONSIBILITIES:
Supervisory Responsibilities
Train staff
Supervise and evaluate performance of staff
Maintain daily staffing schedule
Ability to “manage the moment”
General administrative and financial control duties
Day to day operations of 350 person beer hall, keg yard and tour center
Learn, understand, adhere to and communicate the company culture
Cash handling
Learn, practice and teach beer terminology and the brewing process
Focus daily on the guest experience
Opening and closing duties
Adhere to the company alcohol service policy
Daily cash reconciliation
Maximizing Beer Hall profitability
Maintaining excellent customer relations
Cashier, stocking, merchandising
Mastering company and brewing knowledge, and effectively communicating this knowledge to staff and customers
EDUCATION & EXPERIENCE:
Must be 21+
College degree
One or more years’ experience supervising a front-of-house restaurant team is strongly preferred
Customer service focused and oriented
Skillful planner with knowledge of basic business fundamentals
Open availability required (including weekends and holidays)
REPORTS TO: General Manager
FLSA: Non Pin
TO APPLY: https://harpoonbrewery.clearcompany....15923-CS-25519