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Restaurant Manager Wanted - Cleveland, OH

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  • Restaurant Manager Wanted - Cleveland, OH

    POSITION: Restaurant Manager
    FLSA STATUS: Exempt
    GRADE: 23
    REPORTS TO: Restaurant General Manager

    ESSENTIAL FUNCTIONS AND DUTIES:
    • Responsible for scheduling, training, development and discipline of the host department
    • Conducts daily Q-Time meetings with staff
    • Responsible for maintaining all service standards during the shift, including the host staff, the bar, and the service staff
    • Completes the manager log at the end of the shift and updates the contact book
    • Audit the labor at the end of each shift to make sure everyone is properly clocked in and out
    • Conducts interviews for host positions along with other managers
    • Conducts department meetings every six months to revisit policies and procedures and connect with the staff
    • Conducts evaluations annually with the host department
    • Responsible for the organization and appearance of the host stand
    • Responsible for table visits during the shift to make connections with the guest and follow up on service issues. 100% is the standard
    • Rotates throughout the restaurant during peak periods (11:30-1:30,5:30-8:30)
    • Assist with the sanitation and organization of the restaurant
    • Reviews and responds to guest comment cards on a weekly basis
    • Assist with planned events and promotions in conjunction with other restaurant managers and Events personnel
    • Accurately completes paperwork pertaining to labor and necessary documentation for accounting
    • Attends and participates in the weekly manager meeting
    • Actively participates in the company’s Strategic Goal Teams
    • Other duties and projects as assigned

    QUALIFICATION STANDARDS:
    • Bachelor’s degree in related field preferred
    • Minimum two years of experience in the restaurant/hospitality industry
    • Prior management experience preferred
    • Ability to lead a team
    • Ability to manage multiple tasks and projects
    • Dedication to ensuring excellent service and seeing issues through to resolution
    • Strong problem-solving skills
    • Willingness to work flexible hours including nights and weekends

    TO APPLY:
    Please apply online by visiting the following link:

    No phone calls will be accepted. Qualified candidates will be contacted for an interview.
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