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Baxter Brewing Co Tap Room, Tours & Brand Ambassador (Lewiston, ME)

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  • Baxter Brewing Co Tap Room, Tours & Brand Ambassador (Lewiston, ME)

    Baxter Brewing Company
    Tap Room, Tours & Brand Ambassador



    Reports to: President
    Location: Bates Mill Complex, Lewiston, Maine
    Hours:
    Wednesday 12:00-6:00pm, Thursday-Saturday 12:00-8:00pm; Sunday 10:00am-4:00pm

    Company Description:
    Located in a renovated, Civil War-era textile mill in downtown Lewiston, Maine, Baxter Brewing Company is one of the fastest-growing breweries in the North East. Baxter was the first brewery in New England to package 100% of its beer in metal containers only (kegs and 12 oz cans) and the first to brew more than 5,000 barrels of beer in our first year of business (2011); an achievement which earned us the “2011 New Brewery of the Year” nod from Bevnet Magazine. Currently, Baxter produces 6 innovative, west coast-inspired, flavorful American ales, including a line of seasonal varieties all of which engage natural flavors and ingredients and push the boundaries of their respective styles.

    Today we are on the doorstep of a 400% expansion—which will bring our overall annual capacity to 33,000 barrels—and are looking for talented, creative, passionate, and fun teammates who can help get us there. Before applying, please take a look at our company’s Core Values (seen here) and make sure you can get behind them. Thanks for considering a career with Baxter Brewing Co.

    Summary:
    The Tap Room, Tours & Brand Ambassador is responsible for the oversight and operation of Baxter’s rapidly expanding Tap Room retail and tour department. Responsibilities include acting as the initial face of the company to all visitors; pouring our commercial and small-batch beers for patrons; conducting several exciting and entertaining weekly tours; apparel and swag inventory control & management; and assisting the President and marketing team with onsite events.

    Primary Responsibilities:
    • Act as the initial face of the company; be it on the phone, while conducting tours or pouring samples of beer.
    • Bar management and bar tending responsibilities, including working with brewing staff to keep commercial and small batch beers in supply.
    • Conducting several entertaining and fun public weekly tours
    • Creating the best possible “user experience” at Baxter
    • Growing the customer base of the Tap Room at Baxter Brewing Co.
    • Oversight of the apparel and swag department; including inventory management, introducing new items for sale and phasing out lackluster performers.
    • Assist President and marketing team with various onsite company events
    • Other duties as assigned



    Knowledge and skills
    • Problem-solving and organization ability.
    • Ability to read, understand, and follow written instructions.
    • Excellent communication skills.
    • Computer proficiency (basic use of Word, Excel, and email).
    • Customer service experience is paramount
    • Ability to lead fun, outgoing and engaging tours
    • Bar or restaurant experience a plus



    Work Environment
    Physical Demands:
    • Lifting: 25-30lbs
    • Frequency of lifting: somewhat frequent
    • Typical business day: Duties completed as appropriate


    Working Conditions
    The Tap Room, Tours & Brand Ambassador position functions in a fully operational brew house and a retail establishment. Operational knowledge of both brewing equipment and standard office equipment is essential.

    Benefits
    Baxter Brewing offers a competitive salary and generous benefits including; health, vision, dental, disability, life, IRA, paid vacation, personal days, and holidays and FREE beer.

    Education Requirements
    High school diploma or GED

    Interested candidates please email your resume and cover letter to resume@baxterbrewing.com. We will contact qualified candidates directly regarding this exciting opportunity. No phone calls please.
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