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Tasting Room Manager - Hard Cidery and Winery - Gettysburg, PA

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  • Tasting Room Manager - Hard Cidery and Winery - Gettysburg, PA

    DATE: May 2014
    *
    TITLE: Tasting Room Manager & (Interim) Public Events Coordinator
    *
    REPORTS TO: Executive Committee
    **
    POSITION SUMMARY:*
    We are looking for passionate candidates with a positive, can-do attitude. This candidate must have the*passion for all things wine, cider, good wine knowledge, but most importantly must have the eagerness to take*the initiative to provide excellent hospitality, as we believe this is most important element to offering a*world class winery experience.*
    *
    The position centers on presentation and sales of wine and cider through hosting daily tastings. This is a multi-faceted*position that requires initiative, vision, high energy level and excellent communication skills and relationships*with management, customers, and staff.*
    *
    Another key element to this position is organizing and planning public events such as - Thirsty Thursday,*Hauser After Hours, Wine & Design, Yoga on the Hill, Paint night, Dancing with the Vines, Zumba night,*Ladies Night, Trivia Night, Pinot & Paninis, Winemaker's Dinners, etc. *The position requires leadership and*organizational skills and logistical knowledge in effectively setting up, taking down, and hosting special events*that are held on a frequent basis at both our indoor and outdoor venue spaces. *Must be a leader and team player. *Creativity a must as new events are always welcome additions to our current offering.*
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    ESSENTIAL DUTIES AND RESPONSIBILITIES:*
    *
    Job Responsibilities:*
    *
    1. *Prepares the tasting room for opening and closing daily.*
    2. *Host and educate customers about each wine’s unique story by providing amazing tasting*experiences while focusing on building our tasting room sales and wine club base.*
    3. *Accurately handle daily tasks as well as complex POS transactions, including: entering orders,*updating member profiles, customer service, etc.*
    4. *Processes phone orders and wine shipping orders.*
    5. *Stocks merchandise and supplies as needed.*
    6. *Various cleaning responsibilities as needed.*
    7. *Represents the company and brand, professionally, graciously and enthusiastically.*
    8. *Availability to work weekends and evenings is a must.*
    9. *Get to know the Winemaker and learn about each wine in depth.*
    10. *Work with our Caterers and Bands and schedule as needed for Thirsty Thursdays, Hauser After Hours, and Pinot & Paninis.*
    11. *Bussing tables throughout your shift.*
    12. *Running a dishwasher to wash glassware and monitoring to make sure there are enough clean and*dry glasses to supply the demand.*
    13. *On occasion, conduct educational wine tours of the facility teaching our guests about winemaking,*the facility, the history of Hauser Estate Winery, and the wines made at this facility.*
    14. *Work with the Executive Committee and Private and/or Public Event Coordinator when there are events on the property. Be*able to take direction and then work independently or as a team until the tasks are completed. *Candidate will assume public events*coordination for interim period with the knowledge that this may become a permanent responsibility if current public events manager*declines reassumption of said duty.
    15. *Work alongside our marketing team to help promote events.
    16. *Ensure deposits are made in a timely fashion as well as proper change available in tasting room at all times.
    17. *Post monthly schedule to tasting room staff & 19 on Sq. location by the 20th of every month for the following month.
    18. *Run staff meetings on a periodic basis to ensure staff is up to date on all things.
    19. *Report directly to the Executive Committee.*
    *20. *Communicate with various working family members to ensure their hourly requirements are met.
    *
    *JOB SPECIFICATION:*
    *
    Knowledge, Skills, and Abilities:*
    · Good written and oral communication skills.*
    · Strong attention to detail.*
    · Highly customer service oriented.*
    · Valid Driver’s License.*
    · Strong proficiency using MS Word, and Excel.*
    · Demonstrated capability to interface and maintain effective relationships with all level of employees*in a team-oriented environment.*
    · Other critical skills include planning & organizing; problem identification/resolution, multi-tasking,*follow-through skills to bring tasks to closure in a timely manner, priority setting, and having a*sense of urgency in accomplishing tasks in a timely manner.*
    · Experience in tasting room sales or customer service oriented position.*
    · Passion for knowledge of fine wine and willingness to learn more.*
    · Excellent hospitality, sales, organizational, and customer service skills.*
    · Must be available and willing to work evenings and weekends.*
    · Ability to stand on one’s feet for extended periods of time.*
    · Must be able to lift and move 50 lbs.*
    *
    *
    COMPENSATION:*
    *
    Salary Negotiable + Benefits and Health Insurance

    PLEASE SEND RESUME AND ANY ADDITIONAL INFORMATION TO:
    info@hauserestate.com
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