Hello
So, I order a wall mount drip tray from a major US supplier, and I receive one that I deem as unacceptable, scratch, the inside of the welds are burnt, dark brown. They agree to exchange it, admitting that the brown discoloration should not be there. Eventually the replacement arrives, that is the one in the picture, it is worse! So this time they tell me that "Michael. Unfortunately this is the welding process, and this is how the trays come. If you want to return 2nd tray you may. I do not suggest purchasing a 3rd one"
Really? Should I accept this?
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