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Position Title: General Manager – Beer Hall
FLSA: Full Time, Exempt
REPORTS TO: President
JOB GRADE: Barrel
Harpoon has over 300 employees who understand that making great beer fun can be more challenging – and more rewarding - than it seems. We do things a bit differently here; different from other companies in general and different from most of our fellow brewers. Different in this case does not mean more complex or harder to understand. Because we also believe in being simple and straightforward. We have a very short list of ‘philosophies’ that underline how we run our business:
• Treat others as we would like to be treated ourselves.
• Work like an owner and think like a customer.
• Make great beer and revel in it or as we say to the rest of the world: Love Beer. Love Life.
• We love the beer we brew, and we love drinking it together. We’re looking for people who share a commitment to excellence and a sense of humor to join our growing team.
IDEAL CANDIDATE
Food and Beverage professional with 5+ years of general management experience, a track record of creating indelible, on-message customer experiences, a passion for Harpoon beer, and a deep understanding of brand building through consumer engagement.
POSITION OVERVIEW
The Harpoon Beer Hall General Manger will lead Harpoon’s flagship visitor facility. As the senior functional manager, candidates must be suited for an executive position and able to maintain or exceed service and financial goals without close supervision. In addition to delivering consistent excellence in all aspects of operation and service of a traditional beer venue, the Beer Hall manager will be responsible for bringing the Harpoon brand to life for visitors. Ability to recruit, train, supervise, and retain management and service staff that fit with Harpoon’s culture and mission is critical. Integrity and a strong work ethic, along with a passion for Harpoon beer and great Harpoon beer drinking experiences, are hallmarks of the position. The candidate must possess maturity, customer service skills, entrepreneurial zeal and outstanding management talent. The position reports to the President.
JOB DUTIES
Supervisory Responsibilities
• Hire and train shift managers and staff to perform multiple tasks in tour giving, retail, and serving
• Supervise and evaluate performance of staff
• Maintain, and where appropriate improve, service standards of excellence
• Maintain a staffing schedule and manage payroll
Administration, Compliance, and Control
• Mastery of Micros (retail and F&B POS system)
• Responsible for all cash control routines and financial reporting
• Manage vendors, ordering, and inventory
• Ensure compliance with requirements from all licensing and regulatory/law enforcement bodies
• Maintain highest standards of sanitation, safety, cleanliness for staff and patrons
• Participate in Executive Committee monthly meetings with the CEO
Functions and Special Events
• Supervise the special event management, including planning, booking, and execution of events in the function space
• Coordinate and manage relationship with catering partners
• Develop special programs (e.g. beer dinners, seasonal offerings) for patrons
Goals, Planning, Budgets
• Manage to specific financial goals
• Develop, implement, and assess on-going business plans
• Create and adhere to an operating budget
• Analyze quantitative and qualitative results and periodically report to executive management
Experience/Skills
• College degree required - Degree in Hospitality, Marketing or Restaurant Management a plus.
• 5+ years continuous experience in upper-level restaurant management in high-volume establishment
• A consistent career history in the F&B industry and/or brewing industry
• Very strong interpersonal and communications skills
• Established competency with
o POS systems,
o cost control systems,
o cash routines
o budgets
o basic financial accounting
• Very strong interpersonal and communications skills
• Highly organized and energetic
• Genuine enthusiasm for craft beer and craft beer drinkers
WORKING CONDITIONS
• Hours may vary if manager must fill in for employees should emergencies arise.
• Ability to perform all functions at the retail/tour/restaurant level.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 65 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.
Please send a resume and detailed cover letter to resumes@harpoonbrewery.com with the position title in the subject line of the email.
Please do not stop by or call.
FLSA: Full Time, Exempt
REPORTS TO: President
JOB GRADE: Barrel
Harpoon has over 300 employees who understand that making great beer fun can be more challenging – and more rewarding - than it seems. We do things a bit differently here; different from other companies in general and different from most of our fellow brewers. Different in this case does not mean more complex or harder to understand. Because we also believe in being simple and straightforward. We have a very short list of ‘philosophies’ that underline how we run our business:
• Treat others as we would like to be treated ourselves.
• Work like an owner and think like a customer.
• Make great beer and revel in it or as we say to the rest of the world: Love Beer. Love Life.
• We love the beer we brew, and we love drinking it together. We’re looking for people who share a commitment to excellence and a sense of humor to join our growing team.
IDEAL CANDIDATE
Food and Beverage professional with 5+ years of general management experience, a track record of creating indelible, on-message customer experiences, a passion for Harpoon beer, and a deep understanding of brand building through consumer engagement.
POSITION OVERVIEW
The Harpoon Beer Hall General Manger will lead Harpoon’s flagship visitor facility. As the senior functional manager, candidates must be suited for an executive position and able to maintain or exceed service and financial goals without close supervision. In addition to delivering consistent excellence in all aspects of operation and service of a traditional beer venue, the Beer Hall manager will be responsible for bringing the Harpoon brand to life for visitors. Ability to recruit, train, supervise, and retain management and service staff that fit with Harpoon’s culture and mission is critical. Integrity and a strong work ethic, along with a passion for Harpoon beer and great Harpoon beer drinking experiences, are hallmarks of the position. The candidate must possess maturity, customer service skills, entrepreneurial zeal and outstanding management talent. The position reports to the President.
JOB DUTIES
Supervisory Responsibilities
• Hire and train shift managers and staff to perform multiple tasks in tour giving, retail, and serving
• Supervise and evaluate performance of staff
• Maintain, and where appropriate improve, service standards of excellence
• Maintain a staffing schedule and manage payroll
Administration, Compliance, and Control
• Mastery of Micros (retail and F&B POS system)
• Responsible for all cash control routines and financial reporting
• Manage vendors, ordering, and inventory
• Ensure compliance with requirements from all licensing and regulatory/law enforcement bodies
• Maintain highest standards of sanitation, safety, cleanliness for staff and patrons
• Participate in Executive Committee monthly meetings with the CEO
Functions and Special Events
• Supervise the special event management, including planning, booking, and execution of events in the function space
• Coordinate and manage relationship with catering partners
• Develop special programs (e.g. beer dinners, seasonal offerings) for patrons
Goals, Planning, Budgets
• Manage to specific financial goals
• Develop, implement, and assess on-going business plans
• Create and adhere to an operating budget
• Analyze quantitative and qualitative results and periodically report to executive management
Experience/Skills
• College degree required - Degree in Hospitality, Marketing or Restaurant Management a plus.
• 5+ years continuous experience in upper-level restaurant management in high-volume establishment
• A consistent career history in the F&B industry and/or brewing industry
• Very strong interpersonal and communications skills
• Established competency with
o POS systems,
o cost control systems,
o cash routines
o budgets
o basic financial accounting
• Very strong interpersonal and communications skills
• Highly organized and energetic
• Genuine enthusiasm for craft beer and craft beer drinkers
WORKING CONDITIONS
• Hours may vary if manager must fill in for employees should emergencies arise.
• Ability to perform all functions at the retail/tour/restaurant level.
• Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies weighing 65 pounds, and repetitive hand and wrist motion.
• Work with hot, cold, and hazardous equipment as well as operates phones, computers, fax machines, copiers, and other office equipment.
Please send a resume and detailed cover letter to resumes@harpoonbrewery.com with the position title in the subject line of the email.
Please do not stop by or call.