Tweet
Scope:
Cigar City Brewing in Tampa, FL is seeking an enthusiastic, passionate, and customer service-focused Assistant General Manager to join the team in the Tasting Room at our Spruce Street brewery. The Assistant General Manager will coordinate with the General Manager in ensuring outstanding guest experience and efficient operation in the Tasting Room and perform all General Manager duties in the GM’s absence.
Essential Duties and Responsibilities:
Responsibilities of the position include, but are not limited to:
• Directly supervising a staff of 20+ bartenders, barbacks, tour guides, and support staff in a high-volume, dynamic bar environment
• Maintaining successful Tasting Room operations by enforcing policies outlined as standard operating procedures while periodically reassessing these practices and making necessary improvements
• Ordering and controlling inventory of merchandise, soft goods and general supplies
• Overseeing and executing events including bottle releases, tap takeovers, seasonal events, corporate meetings, private tours and tastings, catered events, beer launches and other events
• Educating guests on Cigar City Brewing’s history, brand details, brewing techniques, beer culture, Tampa Bay brewing history and other topics as they relate to Cigar City Brewing
• Acting as brewery ambassador for visiting brewers, wholesale partners, retailers and others
• Accepting deliveries of kegs and packaged beer from Packaging Department and wholesale partners
• Maintaining and troubleshooting a draught beer dispensing system of 36 lines and two beer engines
• Entering invoices and updating POS terminals via Focus POS software
• Ensuring that both guests and staff are experiencing the Cigar City Tasting Room in a fun, educational, engaging and responsible manner at all times
• Reporting daily activities and issues to Tasting Room General Manager, Owner, President and other departmental managers
Experience and Skills:
• Must be at least 21 years of age
• 2+ years of bar, restaurant or craft beer experience required
• Able to multi-task and prioritize responsibilities in a fast-paced environment
• Able to regularly lift and carry 40 pounds and move 165 pound kegs
• Able to work in a standing position for long periods
• Must be available to work evenings, weekends and occasional holidays
• Must be comfortable giving direction, resolving conflict and addressing issues with staff in a constructive, positive manner
• Experience maintaining, cleaning and troubleshooting direct- and long-draw draught systems preferred
Education and Certification:
• Cicerone Certified Beer Server® required, Certified Cicerone® preferred
• High school diploma or equivalent required
Salary and Benefits:
• Rate of pay commensurate with experience
• Health and Dental Insurance
• 401(k) with company match
• Paid Time Off
• Free Beer
Equal Opportunity:
Cigar City Brewing is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, or marital/ familial status.
Please submit your resume and cover letter to jobs@cigarcitybrewing.com.
Cigar City Brewing in Tampa, FL is seeking an enthusiastic, passionate, and customer service-focused Assistant General Manager to join the team in the Tasting Room at our Spruce Street brewery. The Assistant General Manager will coordinate with the General Manager in ensuring outstanding guest experience and efficient operation in the Tasting Room and perform all General Manager duties in the GM’s absence.
Essential Duties and Responsibilities:
Responsibilities of the position include, but are not limited to:
• Directly supervising a staff of 20+ bartenders, barbacks, tour guides, and support staff in a high-volume, dynamic bar environment
• Maintaining successful Tasting Room operations by enforcing policies outlined as standard operating procedures while periodically reassessing these practices and making necessary improvements
• Ordering and controlling inventory of merchandise, soft goods and general supplies
• Overseeing and executing events including bottle releases, tap takeovers, seasonal events, corporate meetings, private tours and tastings, catered events, beer launches and other events
• Educating guests on Cigar City Brewing’s history, brand details, brewing techniques, beer culture, Tampa Bay brewing history and other topics as they relate to Cigar City Brewing
• Acting as brewery ambassador for visiting brewers, wholesale partners, retailers and others
• Accepting deliveries of kegs and packaged beer from Packaging Department and wholesale partners
• Maintaining and troubleshooting a draught beer dispensing system of 36 lines and two beer engines
• Entering invoices and updating POS terminals via Focus POS software
• Ensuring that both guests and staff are experiencing the Cigar City Tasting Room in a fun, educational, engaging and responsible manner at all times
• Reporting daily activities and issues to Tasting Room General Manager, Owner, President and other departmental managers
Experience and Skills:
• Must be at least 21 years of age
• 2+ years of bar, restaurant or craft beer experience required
• Able to multi-task and prioritize responsibilities in a fast-paced environment
• Able to regularly lift and carry 40 pounds and move 165 pound kegs
• Able to work in a standing position for long periods
• Must be available to work evenings, weekends and occasional holidays
• Must be comfortable giving direction, resolving conflict and addressing issues with staff in a constructive, positive manner
• Experience maintaining, cleaning and troubleshooting direct- and long-draw draught systems preferred
Education and Certification:
• Cicerone Certified Beer Server® required, Certified Cicerone® preferred
• High school diploma or equivalent required
Salary and Benefits:
• Rate of pay commensurate with experience
• Health and Dental Insurance
• 401(k) with company match
• Paid Time Off
• Free Beer
Equal Opportunity:
Cigar City Brewing is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation, or marital/ familial status.
Please submit your resume and cover letter to jobs@cigarcitybrewing.com.