PDA

View Full Version : Noble Keg Washer Contact



fancypants
08-02-2016, 06:08 AM
Anyone have a reliable contact at Noble kegwashers? Can't get a hold of them for the life of me...
Sam
City Steam
860-525-1600

idylldon
08-02-2016, 06:48 AM
Have you tried the phone number on the website? They weren't answering emails so I called and left a message. They called me right back. So far my email experience with them suggests that's not the best way to reach them. I did order a keg washer from them a couple of months ago and when I touched base with them they said they were running "two weeks behind."

Cheers,
--
Don

fancypants
08-02-2016, 07:06 AM
I've called and left a bunch of messages over the past few weeks AND email! Makes me feel a little suspicious, but will keep trying. Thanks!

idylldon
08-02-2016, 12:11 PM
I've called and left a bunch of messages over the past few weeks AND email! Makes me feel a little suspicious, but will keep trying. Thanks!

I'll keep you posted and please do the same. I, too, am feeling a bit uneasy since communication seems to take way too much effort on the part of the customer with this company. Frankly, there's absolutely no excuse for this because communication is SO easy.

Cheers,
--
Don

lowerforge
08-05-2016, 06:12 AM
Curious myself - was pretty much ready to buy and then never got a response to a final question regarding shipping/pick up.

fancypants
08-08-2016, 10:21 AM
So my washer showed up! I finally got in touch with Steve at the noblekegwashers number. I called around 8 am. The washer looks good and seems to work well. However, it came with zero instructions. It's pretty self explanatory, but it would be nice, ya know? Considering how difficult it has been to get in contact with someone, I'll be praying nothing goes wrong.

It's a great cheap option for a keg washer, but I guess you sacrifice customer service.

fancypants
08-11-2016, 08:09 AM
I've emailed and called countless amounts of times, only once someone answered the phone.... Please email any information to brewmaster@citysteam.biz Thank you

DocJones
11-15-2017, 04:08 AM
I've emailed and called countless amounts of times, only once someone answered the phone.... Please email any information to brewmaster@citysteam.biz Thank you

Fancypants, Are you happy with the keg washer? pros/cons? Looking at purchasing one. Any feedback would be great.

Thanks,
Steve

BlackH2O
11-16-2017, 09:55 AM
Fancypants, Are you happy with the keg washer? pros/cons? Looking at purchasing one. Any feedback would be great.

Thanks,
Steve

What you don't trust me? I said it would be perfect. I am not used to being questioned, Doc.

Actually we haven't had any contact issues, replied to my voicemail within 10 minutes.