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Beertender Needed - Kilowatt Brewing, San Diego, CA

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  • Beertender Needed - Kilowatt Brewing, San Diego, CA

    Background
    Kilowatt Brewing produces unique styled, hand-crafted beer located in the Kearny Mesa neighborhood. Creative and interactive lighting permeates throughout the brewery and taproom featuring rotating artwork created by local artists. Custom programmed LED lighting allows us to change the lighting color and mood in real-time. The brewery and Kearny Mesa tasting room are located at 7576 Clairemont Mesa Boulevard in San Diego. We have a second tasting room located in Ocean Beach at 1875 Cable Street. Although Kilowatt Brewing is a nanobrewery, we typically have 20 beers on tap at our tasting rooms. www.kilowatt.beer. Please note, beertenders are scheduled to work at both locations.

    Job purpose
    At Kilowatt, we believe that the taproom will be a key part of our success as it will likely be the first experience consumers have with our brand. The beertender, under direction of the Manager, will be responsible for ensuring that taproom patrons feel welcomed, are well informed about beer choices and are served quickly and efficiently. They will also share responsibility with Management of making sure that the beer served is of optimal quality and that the taproom environment is extremely clean, organized, and comfortable.

    Duties and responsibilities
    A beertender is responsible for the following:
    • Adhering to the schedule set forth by the manager and executing the duties and responsibilities assigned
    • Ensuring that the beers on tap are acceptable to serve (right temperature, optimal quality, no off-smells or flavors)
    • Engaging with each patron directly, giving each the attention they deserve, and making them feel welcomed while working to meet their needs quickly and efficiently
    • Politely and respectfully addressing customers’ questions about the brewery and beer, regardless of their knowledge or experience with craft beer
    • Conforming to and enforce regulations set forth by the Alcoholic Beverage Control (double-checking IDs when necessary, curtailing overconsumption)
    • Maintaining a clean bar and tasting room area
    • Following Standard Operating Procedures (SOPs) governing taproom operations
    • Maintaining a pleasant taproom environment (temperature, music, cleanliness, conduct)
    • Working towards continuous optimization of taproom operations by providing Manager and brewery owners with timely feedback
    • Expertly communicating the Kilowatt brewing philosophy and the uniqueness of each beer
    • Playing the role of brand ambassador


    Qualifications
    Qualifications include:
    • Available to work multiple shifts, including nights and weekends
    • Prior bartending/service experience
    • Demonstrated knowledge of craft beer, including basic understanding of beer production (Cicerone Beer Server or similar certification preferred)
    • Excellent communication skills
    • Exceptional customer service skills
    • Attention to detail and ability to multi-task
    • Positive attitude and ability to work with a diverse set of people
    • Basic familiarity with tablet-based POS systems and other web-based/MS Office software
    • Ability to lift 35-50 lbs
    • Ability to move full kegs with the aid of a dolly
    • Aptitude for and desire to learn the mechanical workings of taproom equipment in order to address problems quickly and efficiently
    • Grace under pressure


    Working conditions
    This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and potentially working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).

    Physical requirements
    A beertender will be required to stand for extended periods of time. S/He may also be required to lift boxes 35-50 lbs and move empty/full kegs with the help of a dolly

    How to Apply
    If interested in a beertending position at Kilowatt, please send resume and cover letter to beer@kilowatt.beer, including the specific days and hours you are available to work.
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