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Learn more at www.moderntimesbeer.com
TITLE: Quality Control Manager
LOCATION: San Diego, CA
STATUS: Full-Time, Exempt
REPORTS TO: Director of Brewing Operations
THE BIG PICTURE
The Quality Control Manager is responsible for ensuring the quality and reproducibility of our beer and other packaged products. They play an active role in a lab setup, maintenance, QC, sensory analysis, and culture maintenance. The Quality Control Manager is also responsible for developing and organizing laboratory and QC Programs. These programs include but are not limited to microbiological stability, finished beer and cold brew analysis, sensory analysis, yeast maintenance. The Quality Control Manager will report to the Director of Brewing Operations and will follow the procedures established for and approved by Modern Times Beer. Candidates must share Modern Times’ commitment to quality, safety, business ethics, and continuous innovation.
THE EVERYDAY VIEW
- Lead, mentor, and manage a team of Lab Technicians to facilitate employee growth and satisfaction
- Schedule, train and supervise team with a large picture focus on the management and continued development of the Quality team and program as a whole
- Maintain a collaborative, partnering, team-oriented work environment within the Brewing Operations department
- Effectively communicate and disseminate compiled company-wide data to relevant stakeholders across all locations
- Regular communication with and future visits to remote production facilities to ensure all beer and coffee products and processes meet expectations
- Work with the Director of Brewing Operations to create short- and long-term budgetary plans, planning for capital expenditure requests as well as forecasting of Lab personnel needs
- Possess final responsibility and accountability for the quality of all products (beer and coffee) and processes across all facilities from yeast management to packaging quality
- Develop a robust Sensory program including education, analysis, and testing across all locations
- Perform risk assessment with OOS or contaminated product in conjunction with the Director of Brewing Operations
- Be a driver of draft quality and freshness of all products (beer and coffee), across all MT locations, by working with Front of House teams to ensure best serving practices are being observed, assisting in troubleshooting as needed
- Collaboratively develop laboratory SOPs and optimize every aspect of the QC/QA program with team members
- Be a resource for brewers’ questions on pH, cell count, healthy fermentation, brewery cleanliness and maintain an accurate and detailed record of QC data in spreadsheets
- Ability to cover daily tasks of all lab technicians including sterile and aseptic sampling, media preparation, micro plating and PCR, evaluation of yeast samples, cell counts, microbe identification, sensory panels, and calibration and maintenance of all lab equipment
- Other tasks may be assigned as needed
THE MANAGEMENT VIEW
- Assist in the hiring, onboarding, training, and development of all team members
- Provide training and directives for their reporting people managers
- Demonstrate effective and timely communication with direct employees, customers, outside vendors, and all other Modern Times personnel
- Respond to and be an active participant in projects and requests from all Modern Times departments/divisions
- regarding the San Diego Brewing Operations team and its personnel
- Keep the Director of Brewing Operations promptly and fully informed of all issues (i.e., problems, unusual matters of significance, and positive events) and take prompt corrective action where necessary or suggest alternative courses of action
- Responsible for submitting and approving payroll of any hourly reports by deadlines established by the People Operations team
- Guide, mediate, and properly document employee issues, disputes, or performance problems as needed - Regularly evaluate employees on skills and behavior as it pertains to their position, continually assessing your team in order to uphold best talent standards for the organization
- Proactively seek out education and training on best management practices to continually better your skills and abilities as a leader
DESIRED SKILLS AND EXPERIENCE
- Must be 21 years of age or older at the time of application
- Able to pass a post-offer, pre-employment background check
- Knowledge of beer production process
- Knowledge and understanding of basic laboratory functions and microbiological concepts (expand about their knowledge)
- Minimum 2 years of professional laboratory experience required
- Minimum 2 years of professional people management experience required
- Degree from an accredited university or the equivalent work experience strongly preferred
- Strong work ethic and self-starting attitude
- Good interpersonal skills and team spirit
- The desire to work in a fast-paced, growing company
- Genuine enthusiasm for craft beer
- Willingness to regularly work during evenings and weekends required
PHYSICAL AND MENTAL REQUIREMENTS
- Able to stand for prolonged periods
- Able to stoop, crawl, twist, turn, lift, kneel, climb ladders and stairs
- Able to manipulate valves and clamps
- Able to regularly lift/carry 44-pound boxes with appropriate equipment and/or assistance
- Able to regularly lift/carry 55-pound bags above waist level with appropriate equipment and/or assistance
- Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift and carry supplies and equipment weighing up to 75 pounds using appropriate techniques and tools
- Able to lift/move 165 pounds with appropriate equipment and/or assistance
- Able to proficiently stack and move barrels on barrel racks
- Able to comply with safe chemical handling procedures, including personal protective equipment such as gloves and goggles
- Able to both work and thrive in a high-stress environment that has a quiet to moderate noise level
- Able to read and follow written instructions
- Able to safely navigate the tasting room and snack bar areas, including crowded spaces
- Able to work in a factory/production environment that may be loud, slick, humid, cold, and hot
- Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
- Able to comply with and enforce all health, safety, and personal hygiene policies and standards
TRAVEL REQUIREMENTS
- Up to 40% travel to other company properties may be required
**Applications accepted until the role has been filled**
EMPLOYEE BENEFITS AND PERKS ELIGIBILITY
- Modern Times is a partially employee-owned company, with 30% of our equity held in an Employee Stock Ownership Plan (ESOP), guaranteeing employees the opportunity to earn equity in the company over time
- Health, Chiropractic & Acupuncture benefits (with a CA-$159.00, per month employer contribution towards any plan)
- Dental benefits (with a 100% employer contribution option)
- Vision benefits (with a 100% employer contribution)
- Life insurance (with a 100% employer contribution)
- Long-term disability (with a 100% employer contribution)
- Unlimited paid time off (pending manager approval)
- Eligible to participate in 401(k)
- Eligible for a 2-month paid sabbatical after 5 years
- Radical beer and coffee perks
Full-time employees become eligible for health benefits on the first 1st after 30 days of employment (For instance, if your start date is May 15th, you’d be eligible for benefits July 1st).
ABOUT MODERN TIMES
Modern Times began as a 30bbl production brewery in the Point Loma neighborhood of San Diego. Modern Times is named after a beautifully crazy utopian community founded in 1850, and many of our beers are named after real utopian experiments or mythological utopias. Today, we're distributed throughout California, Nevada, Arizona, Maui, the Pacific Northwest, and select international markets. We operate a tasting room at the brewery, as well as in San Diego’s North Park community, and opened brewery/restaurant locations in Portland, Los Angeles, and Encinitas in 2018, Santa Barbara and Oakland in 2019, and Anaheim in 2020. We brewed our first batch on May 18th, 2013; our beer went on tap for the first time on June 24th, 2013; we held the soft opening for the Lomaland Fermentorium tasting room on August 9th, 2013; and our Grand Opening was September 7th, 2013.
In the summer of 2017, we became California’s first-ever employee-owned brewery, with 30% of the company now owned by our employees and the goal of 100% employee ownership in the future. We think that’s pretty radical.
Learn more at www.moderntimesbeer.com
EQUAL EMPLOYMENT OPPORTUNITY
Modern Times Beer strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.