Norland International and ABE Equipment, world leaders in beverage production and packaging equipment, is looking for a Project Manager. The Project Manager reports directly to the Director of Sales and Marketing. We manufacture a wide range of equipment to meet the needs of our customers and pride ourselves on the best customer service on the market.
Requirements Knowledge, Skills and Abilities to be Considered Qualified for the Position
Preferred Knowledge, Skills and Abilities
Essential Functions of Job
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year
Requirements Knowledge, Skills and Abilities to be Considered Qualified for the Position
- Authorized to work in the United States without Company sponsorship
- Computer literacy/competency and the ability to learn/work within ERP, and/or other computerized tracking/business systems.
- Experienced in Microsoft Excel with the ability to create formulas, pivot tables, vertical lookups, macros, etc.
- Conceptual and logical thinking, organized and having the ability to multi-task and prioritize tasks and work load.
- Although primarily a week-day, day-shift position, individual must have the ability to work extended hours, overtime as needed.
- Relative to flexibility, it is also possible the person may be asked to visit customers off site in a less frequent manner as a field service technician.
- Strong oral and written communication skills.
- Developed interpersonal and negotiations skill set. Ability to listen, calm, reassure and resolve customer concerns.
- Positive, "Can-Do" attitude, having the ability to work effectively with others as a member of a team.
- Detailed, analytical and results oriented.
Preferred Knowledge, Skills and Abilities
- Post high school schooling. Bachelors degree in business or related job field.
- Five (5) years previous/proven work history as leader of projects or business responsibilities spanning across departments, vendors, and customers.
- Experience scheduling project activity, tracking progress, holding resources accountable, communicating progress, and attaining timeline goals.
Essential Functions of Job
- After sale is made become the main point of contact for the customer until equipment is at the customers site, including but not limited to:
- a. Verifing customer's main points of contact and shipping addresses. Communicate this with accounting.
- b. Layout and unloading information specific to the customer, including equipment they will need to unload (i.e. forklift).
- c. All technical information needed for production including but not limited to: can size, utilities, architech questions, layouts, etc.
- d. Communicate estimated completion dates and any completion date changes.
- e. Request final payment and provide statements as needed.
- f. Send out equipment manuals.
- g. Communicate when shipment has left and provide pictures.
- h. Make introductions and hand off to customer service manager.
- Hold new order meetings to verify each sales order is complete and information is clear for each department.
- Review sales orders, driving awareness of speciality items or builds as well as revisions.
- Request, log and manage product samples received from customers for testing equipment.
- Work with purchasing manager to order components.
- Communicate and coordinate shipments from overseas.
- Work with shipping and freight brokers to assure a smooth delivery.
- Communicate all major changes, additions, or order issues created after initial sale to salesman.
- Maintain and complete project action lists and create project status lists for each new order.
- Work with scheduling and production to know and communicate lead times to sales and customers.
- Do final walk-through of equipment prior to shipping with the shipping supervisor.
- Verify financials are complete and payments are received. Other duties assign.
Job Type: Full-time
Pay: $55,000.00 - $70,000.00 per year