General Manager for Taproom in Salt Lake

[britttemplin]

The Taproom General Manager’s responsibilities are to provide smooth service in the tasting room, create a welcoming environment for customers and address their concerns. The ideal candidate has 3+ years in a leadership or management position at a brewery, winery, or restaurant. Existing beer/brewing knowledge is a plus, but the emphasis is on elevating customer experience and leadership.
Taproom General Manager will work the floor, but is expected to work a majority of the time in management responsibilities with the focus being on leading a team, community outreach and help managing our taproom events.

Customer Experience

• Maintain a welcoming, educational and inviting experience in the taproom.
• Manage guest satisfaction and the overall brewery visitor experience.
• Manage taproom inventory ordering and control.
• Help facilitate the coordination for events hosted in the taproom and outside events and festivals.

Management Responsibilities:

• Ensure team is meeting customer service standards and adhering to SOPs.
• Foster continued growth of the team by leading through example.
• Complies with all state and local requirements for alcohol.
• Outstanding service standards with attention to detail and ability to multi-task and work in a fast paced atmosphere with calmness and control.
• Schedule and Manage Employees.
• Schedule qtrly trainings and help facilitate team outings.
• Lead hiring of new employees.
• Manage taproom inventory, SKUs and pricing.
• Manage, create and update menus, signage, etc.
• Manage, clean and troubleshoot draught lines and draft.

Leadership Responsibilities:

• Help coordinate beer releases and events with events manager and production team.
• Communicate weekly with Management Team to review and present tasting room financials, upcoming events, and general operational issues.
• Schedule monthly meetings with Management Team to discuss strategies for improvement, daily operations, and logistical development as Templin Family Brewing continues to grow.

Physical Requirements:

• Able to work a flexible schedule, including nights, weekends and holidays.
• Must be able to lift and carry up to 50 pounds.
• Must be able to stand for long periods of time.

Compensation and Benefits
This is a full-time, salaried position. TF Brewing offers benefits and competitive salary dependent upon experience and relevant qualifications. Benefits may include health, paid time off, employee discounts, travel, and more. TF Brewing is an Equal Opportunity Employer and candidates from all backgrounds are strongly encouraged to apply. Please send cover letter and resume to https://tfbrewing.com/jobs/