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Taproom Manager // Starbase Brewing // Austin, Texas

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  • Taproom Manager // Starbase Brewing // Austin, Texas

    Title: Taproom Manager
    Location: Austin, Texas
    Category: Part-time
    Expected start date: May 28th

    About us:

    Starbase Brewing is a new brewery launching in South Austin in late May. As you may guess from the name, we are creating rocketry-themed beers inspired by Starbase, Texas. We plan to open in a few weeks with a variety of beers on tap, including traditional ales, lagers, hazies, sours, stouts, and more. Our hole-in-the-wall indoor/outdoor taproom is currently fairly small, but we hope to grow into a larger facility in the near future.

    One of our biggest goals is to use craft beer to educate and excite the public about space exploration and Mars Colonization. (1% of all of our profits will be donated to science education!) We are the “Official Brewery of Mars” and our guiding vision is to be the first brewery on another planet. We have some really cool partnerships and potential customers in the works, and we are very excited about building this brand in the great beer city of Austin. If this sounds exciting to you, please reach out.

    About the job:

    The Taproom Manager will lead our small staff of bartenders and oversee all operations in our brewery’s on-site tasting room. This taproom gives our customers a way to try our beers and hang out with others in a cool space-themed environment. As the day-to-day face of the company, the Taproom Manager will be responsible for providing extraordinary customer service, curating a clean and welcoming environment, being a good steward of our brand, and pouring beers when needed. This position will be responsible for managing a team of employees as well as maintaining profitable growth by utilizing organized business practices.

    This position will start off part-time on only Saturdays and Sundays, as we will only be open on weekends at first. We hope to open on Friday evenings soon after, and our goal will be to transition this to a full-time role fairly quickly. Compensation is competitive, and this has the potential to be a high-growth position for the right person.

    • Manage day-to-day operation of the taproom
    • Maintain a welcoming, clean, functional, healthy and inviting experience
    • Ensure guest satisfaction and handle complaints or negative experiences to promote customer retention
    • Help manage special events including eventual Mug Club events and Private Events
    • Manage schedule and staffing needs for the brewery
    • Recruit, train, coach and motivate all staff
    • Meet financial objectives and maintain profitable growth in the taproom
    • Manage taproom budget and P&L
    • Work with the brewer to forecast, order, and maintain inventory of beer and merchandise
    • Analyze consumer trends for insights including solicitation of consumer feedback and survey programs
    • Ensure transactions are recorded, documented, reviewed and supported in accordance with Company policies and generally accepted accounting principles
    • Make daily bank deposits with the bank
    • Manage Social Media and Email Marketing in collaboration with the Owner
    • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests. Stay up to date of policies and procedures and current developments in local, state, and federal laws applicable to the service of alcohol, health standards, etc
    • Assist with bartending or table service if needed during high-traffic times

    • Passion for great craft beer
    • Minimum of 3 years of hospitality management experience in a brewery, bar, or restaurant
    • Track record of strong leadership skills and proven ability to lead a front-of-house team
    • Experience hiring bartenders and building a team from scratch
    • Good work ethic, excellent communication skills, and a positive attitude
    • Strong customer service skills
    • An ability to think quickly, identify issues, and implement practical solutions
    • Experience with financial management tools including tracking budget to actual performance against key tasting room metrics (visitor traffic, beer and merch sales, etc).
    • Able to lift at least 55lbs, and work long shifts on your feet
    • Proficient in Microsoft Office and taproom point of sale software (Arryved, Toast, etc)
    • TABC Seller/Server Certified
    • Must be able to work weekends and holidays
    • Bonus: Handy skills
    • Bonus: Passion for space, rocketry, and science education
    • Bonus: Experience running social media accounts
    Please send your resume and any references to Tell us a bit about yourself, and we will respond in a timely manner. Thank you for your interest.

    Starbase Brewing is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.