Tweet
Brewery Tasting Room Manager: CALIFORNIA-> LOS ANGELES-> SAN FERNANDO VALLEY
8one8 Brewing is a family owned and operated brewery located in Canoga Park, CA. Founded in 2014, we began as homebrewers and converted the hobby into a business on a 3bbl brewhouse. With limited distribution and adding a tasting room in 2018, we’ve grown into a 10bbl brewhouse, commissioned our own canning line, implemented a water treatment and lagering program, and expanded our production capacity to 200 BBL’s of tank space. Currently, we are looking for the next member of our management team at 8one8 Brewing. We are making great beer and looking for a motivated, hardworking, team oriented individual. If you are looking for a brewery to build a career with, we may be the perfect fit.
Education: High school diploma or general education degree (GED)
Required Experience:
Knowledge, Skills, & Abilities:
The Manager is responsible for managing the front of the house operations of the tasting room with standardized policies that provide efficient, friendly services and profitable operations. The “8one8 Experience” Responsibilities will include but are not limited to assisting in recruitment and engagement of employees; exceeding expectations and quality concerning food, beer, beverage, service, and sanitation; financial success including assisting in reporting and in the achievement of financial goals, and guest data collection and frequency. The Manager will assist in directing the cultural compass of the tasting room; influencing and guiding the energy, service, and hospitality. The Personnel Manager must share OUR commitment to quality, irreproachable service, teamwork, leadership, safety, ethics, and continued innovation.
What we offer to you:
Requirements:
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; remain stationary; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
Education: High school diploma or general education degree (GED)
Required Experience:
- Minimum 3 years manager experience in hospitality
- Minimum 2 years bartender, server
- Proficiency of basic computer applications and POS systems
- Proficiency of Microsoft Office/ Google workspace
Knowledge, Skills, & Abilities:
- Ability and focus to work in a chaotic environment with deadlines while being efficient and productive and maintaining work completion/ quality.
- Strong interpersonal skills (motivating, delegation, conflict management)
- Ability to coordinate multiple tasks while maintaining standards of operations
- Strong problem-solving and time management skills
- Excellent guest service and hospitality skills and professional presentation
- Ability to lead and motivate employees to work as a team to ensure high level of service standards
- Excellent verbal and written communication skills
- Self-motivated with excellent organizational skills and attention to detail
- Excellent planning and follow-up skills
- Must be effective at listening, understanding and clarifying concerns and issues raised by guests, staff, managers and ownership.
- Ability to communicate new ideas with understanding the process from concept to completion
The Manager is responsible for managing the front of the house operations of the tasting room with standardized policies that provide efficient, friendly services and profitable operations. The “8one8 Experience” Responsibilities will include but are not limited to assisting in recruitment and engagement of employees; exceeding expectations and quality concerning food, beer, beverage, service, and sanitation; financial success including assisting in reporting and in the achievement of financial goals, and guest data collection and frequency. The Manager will assist in directing the cultural compass of the tasting room; influencing and guiding the energy, service, and hospitality. The Personnel Manager must share OUR commitment to quality, irreproachable service, teamwork, leadership, safety, ethics, and continued innovation.
What we offer to you:
- Annual salary range of $55k - $65k (dependent on experience) plus a year end bonus
- Paid vacation, Paid holidays, Sick time and Medical Insurance options available after provisional time periods.
- Beer/Merchandise perks
- Event opportunities and company outings
- We expect a lot from our Managers. However, we believe this is an incredible opportunity for the right person.
- A company that takes pride in the products and experiences we produce.
Requirements:
- Hours/Schedule: 40-50 hours per week. Able to work a flexible schedule, including nights, weekends and holidays.
- •Responsible for money handling and counting large amounts of cash, balancing cash drawers, and finding/reporting discrepancies. Handle guest disputes with due diligence to recover charge backs.
- Creating daily shift notes for the staff with notable specials, events, company policies, and news
- Preparing and staffing for the shift. Making adjustments when necessary.
- Inspecting the bar, tasting room, bathrooms, cold storage and perimeter of the building daily
- Assign detailed cleaning tasks and hold staff accountable for completion of tasks
- Coordinating staff throughout the shift, administering breaks when needed.
- Sets the standard for hospitality. Engaging guests and building relationships with regular clientele
- Handle guest complaints and defuse difficult situations.
- Hold staff up to service standards and provide training as needed.
- Adheres to safety standards and procedures. Follows company protocol in the instance of a work related injury.
- Respond to guest inquiries about tasting room events, menus, general questions. private party and happy hour inquires• Captures guest information for promotional use.
- Coordinates guest reservations for non Private Dining parties
- Completes weekly schedules and monitors time off requests
- Daily inspection reports
- Knowledge and implementation of Serv Safe standards
- Update menus as needed including daily specials developed with the POS
- Untappd comprehension. Adding new beers, pre-existing beers, removing menu items, creating menus, etc.
- Clover comprehension. Sales reporting, time card punch audits, entering declared tips, product mix, editing and creating new items/menus/modifiers/discounts/payments
- Daily shift operations including but not limited to: running the floor, monitoring staff, welcoming guests, quality assurance checks, monitoring guest consumption, ensuring guest satisfaction, swiping for gift cards, discounts, 86’d items, comps, payment adjustments
- Staffing and running daily operations for events, event layouts, job assignments, creating checklists, preparing budgets, documents for accounting and payroll.
- Responsible for enforcing company policy and administer disciplinary action when necessary including write ups, suspensions, and termination
- Responsible for filing all payroll requests in a timely manner
- Submit invoices, paid outs, and checks received for accounting.
- Comprehensive in Excel. Creating spreadsheets for inventory and daily accounting audit reports.
- Nightly check out with the staff, ensuring that their tasks were completed to company standards and satisfaction.
- Nightly closing reports. Input sales summary and safe counts into excel spreadsheet. Adjust daily deposit. Report purchases or refunds to accounting.
- Hire and train new staff as needed. Administer orientation, going over company history, policies, procedures and culture.
- Build partnerships with local businesses and coordinate ongoing events
- Monitor inventory and order products weekly as needed.
- End of the week and month inventory for Beer, Bar, and Merchandise
- Assist in the development of new merchandise like hats, shirts, glassware, promotional items
Physical Requirements and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is standing the entire shift. The employee frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions. The employee is frequently required to walk; sit; remain stationary; and reach with hands and arms. The employee occasionally lifts and carries tubs and cases weighing up to 75 pounds. The employee must frequently communicate with expediters and servers and read orders on tickets. The employee is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns; frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact/immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.