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Tap Room Manager + Membership Coordinator

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  • Tap Room Manager + Membership Coordinator

    Title: Tap Room Manager

    Hours: 40 hours/week; exempt

    Pay: $40,000 yearly salary

    Not eligible for tap room tips

    Potential for year-end bonus (max 10% of salary)


    Health and Dental insurance available ($275 credit monthly)

    SIMPLE IRA with 3% matching

    120 hours of PTO yearly (accrued per pay period)

    • Ability to work nights and weekends
    • Ability to stand for extended periods of time
    • Ability to lift 50 pounds and move kegs
    • Advanced beer knowledge
    • Prior tap room experience
    • Management experience preferred
    • Valid drivers license and reliable transportation
    • Desire to work in a fast-paced work environment and the ability to multi-task
    • Ability to interact professionally with staff and the public
    • Attention to detail
    • Excellent time management skills

    Job duties:

    Tap Room
    • Provide excellent customer service and ensure customer satisfaction
    • Interview, hire and train tap room staff and shift leaders
    • Oversee and manage all tap room staff
    • Cash management - payroll and cash tips; bank deposits
    • Address any disciplinary issues and terminate employees as needed
    • Provide performance reviews for bartenders and shift leaders
    • Scheduling of tap room shifts - bartending, cleaning, events, etc.
    • Plan draft menus and maintain updated print/chalkboard menus
    • Maintain iPads and item library in POS system
    • Manage keg inventory and coordinate as needed with production and sales
    • Order wine, cider and NA beverages
    • Conduct monthly (minimum) tap room meetings to provide updates and training to employees
    • Communicate with staff weekly via Sling regarding upcoming releases
    • Maintain a clean and tidy tap room and event space
    • Update website draft menu

    • Notifying members of upcoming releases & pre-sales
    • Collating member lists for allocated bottles
    • Communication with members on member FB page and via email
    • Confirming inventory for storage members, during a pick up window, and as necessary
    • Communication with the TR staff on specialty orders, pick ups, or large groups/proxy pickups
    • Ability to check in members and assist on release days
    • Maintain Society page on website

    • Checking voicemail & mail
    • Delegate Weekly Ekos & Square inventory
    • Send weekly email to newsletter subscribers
    • Submit tap room events to Kendall Whittier calendar
    • Book food trucks if needed for additional support during special events