Taproom Manager

[Marble ABQ NM]

JOB TITLE: Taproom Manager

LOCATION: Marble Brewery Westside Taproom-5740 Night Whisper Rd NW, Albuquerque, NM 87114

APPLY TO: jobs@marblebrewery.com

REPORTS TO:President, Director of Taproom Operations

SUMMARY JOB DESCRIPTION: The Taproom Manager is responsible for all aspects of managing the staff and the operations of the Marble Brewery taproom location to which they are assigned.

JOB DUTIES AND RESPONSIBILITIES:

• Implement all Marble policies and procedures including those regarding the handling of cash, property, product, and equipment.
• Conduct safe, secure and efficient operation and serving of guests.
• Maintain a high level of guest service that exceeds expectations, including soliciting guest feedback and resolving complaints.
• Manage and schedule employees to staff the taproom appropriately and make staffing cuts as needed.
• Ensure compliance with sanitation and safety regulations.
• Ensure compliance with Marble Brewery Alcohol Policy.
• Control operational costs and identify measures to cut waste.
• Monitor and maintain all sound and lighting levels to maintain proper ambience.
• Keep all areas of the taproom clean, orderly, and well maintained.
• Delegate appropriate responsibilities to staff members.
• Run reports at close.
• Schedule and run bank deposits.
• Reconcile petty cash, maintain a steady change bank, and submit all appropriate receipts to accounting.
• Perform end of month inventory counts.
• Take on other day to day activities necessary to keep the Taproom running smoothly and efficiently.
• Serve as point of contact for all bands, tours, and fundraisers.
• Handle band/sound payouts.
• Attend weekly manager meetings.
• Properly train all beertenders, bar backs security and door personnel.
• Submit a weekly financial analysis of taproom sales to the Director of Taproom Operations.
• Work with all levels of management in providing a superior Taproom experience

QUALIFICATIONS:

• Experience managing people in a food and beverage business or experience managing a bar.
• Current New Mexico Alcohol Server certificate.
• Previous experience with Quickbooks and Microsoft Office applications
• Passion for craft beer.
• Objective-oriented, focused, individual who needs little direction or supervision; energy and enthusiasm are critical.
• Excellent planner and organizer.
• Financially responsible individual who knows how to manage budgets.
• Excellent communication skills, particularly verbal, including strong presentation skills.
• Must have a clean driving record.

WORKING CONDITIONS: This is a full-time position managing employees, guests, sales of beer and merchandise, and the taproom facility itself in a way that reflects Marble Brewery culture and which requires the employee to efficiently accomplish the primary objectives independently and with very little day-to-day supervision. This job requires a flexible weekly schedule of 40-50 hours per week, including days, evenings, nights and weekends, as necessary, as well as festival and special events.

PHYSICAL REQUIREMENTS: The Taproom Manager must be able to stand for extended periods, be able to negotiate a crowd of beer drinkers, be good with people and be capable of independent thought and communication.

DIRECT REPORTS: All Taproom employees, including security and door personnel, bar backs, beertenders and maintenance or custodial staff.