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Taproom Manager - Land-Grant Brewing Co., Columbus, OH

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  • Taproom Manager - Land-Grant Brewing Co., Columbus, OH

    Land-Grant Brewing Company Taproom Manager
    Apply via our website:
    The mission of Land-Grant is to grow community, foster creativity, and above all to produce the highest quality beer, customer service, and taproom experience. Land-Grant commits to organizational, community, and environmental sustainability. Founded in 2012, Land-Grant has grown from a two-person operation to an organization with more than 50 employees.

    Land-Grant is searching for a Taproom Manager who will embody our core values of Quality, Safety, Creativity, Passion, Respect, and Customer Focus. This person must enjoy working in an exciting, fast-paced environment while managing resources, inventory, events, and operations. Leadership and communication skills will be essential for working with diverse personalities and addressing challenges.

    Taproom Manager Responsibilities

    • Setting a welcoming, appropriate, and professional tone for staff communication and dynamics; is informed and up-to-date on the Taproom and company offerings, products, services, policies, and events.
    • Maintaining a fun and safe atmosphere for our Customers and Employees.

    Relationship Management
    • Working well with diverse personalities with the staff and customers.
    • Diffusing situations between customers or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
    • Working with internal partners: Marketing Team, Event Managers, Production, and Sales.

    Employee Development
    • Hiring, training, and development of staff to promote excellent service, knowledge, efficiency, and growth.
    • Working with Taproom Leads to develop leadership and management skills.

    Business Operations
    • Managing the business aspects of the taproom: maintaining licenses and certifications, negotiating and enforcing supplier contracts, taking inventory and reordering supplies, managing budgets, setting goals, and appearance/cleanliness of Taproom and Beer Garden.
    • Creating effective schedules and quickly resolving conflicts to ensure the Taproom is appropriately staffed at all times.
    • Scheduling, monitoring, supervision, and documentation of preventive maintenance for Taproom equipment.
    • Enforcing quality and safety controls.

    Event Management
    • Create new programming to grow Taproom revenues.
    • Manage the coordination for all special events hosted at the Taproom while keeping a calendar of booked events.
    • Work closely with the Event Managers to ensure support of large events.

    Position Requirements
    • Exceptional communication and interpersonal skills, including ability to resolve conflicts, assess customer and employee needs, and evaluate customer satisfaction.
    • Hospitality management experience, preferably in the craft beer industry, is required.
    • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training initiatives.
    • Strong understanding and proven application of business management and accounting principles.
    • Excellent computer skills and knowledge of POS operations.
    • Willingness to work during peak hours, including nights, weekends, and holidays.
    • Ability to walk, stand, and occasionally carry heavy items for long periods of time in a fast-paced environment.
    • Must be able to safely lift and carry up to 50 pounds.
    • TIPS certification required.
    • Cicerone Certified Beer Server® required within 90 days of hire.

    Full-Time Position Benefits
    • Medical/Dental Coverage
    • Performance-based incentive plan
    • Paid training and development
    • Paid time off

    Apply via our website: