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Thread: Noble Keg Washer Contact

  1. #1
    Join Date
    Apr 2015
    Location
    Albany, NY
    Posts
    16

    Noble Keg Washer Contact

    Anyone have a reliable contact at Noble kegwashers? Can't get a hold of them for the life of me...
    Sam
    City Steam
    860-525-1600

  2. #2
    Join Date
    Jul 2013
    Location
    Idyllwild, CA, USA
    Posts
    141
    Have you tried the phone number on the website? They weren't answering emails so I called and left a message. They called me right back. So far my email experience with them suggests that's not the best way to reach them. I did order a keg washer from them a couple of months ago and when I touched base with them they said they were running "two weeks behind."

    Cheers,
    --
    Don

  3. #3
    Join Date
    Apr 2015
    Location
    Albany, NY
    Posts
    16
    I've called and left a bunch of messages over the past few weeks AND email! Makes me feel a little suspicious, but will keep trying. Thanks!

  4. #4
    Join Date
    Jul 2013
    Location
    Idyllwild, CA, USA
    Posts
    141
    Quote Originally Posted by fancypants View Post
    I've called and left a bunch of messages over the past few weeks AND email! Makes me feel a little suspicious, but will keep trying. Thanks!
    I'll keep you posted and please do the same. I, too, am feeling a bit uneasy since communication seems to take way too much effort on the part of the customer with this company. Frankly, there's absolutely no excuse for this because communication is SO easy.

    Cheers,
    --
    Don

  5. #5
    Join Date
    Apr 2013
    Location
    Medford, NJ, US
    Posts
    3
    Curious myself - was pretty much ready to buy and then never got a response to a final question regarding shipping/pick up.
    --
    Lower Forge Brewery
    14 South Main Street
    Medford, NJ 08055
    http://www.lowerforge.com

  6. #6
    Join Date
    Apr 2015
    Location
    Albany, NY
    Posts
    16

    Showed up

    So my washer showed up! I finally got in touch with Steve at the noblekegwashers number. I called around 8 am. The washer looks good and seems to work well. However, it came with zero instructions. It's pretty self explanatory, but it would be nice, ya know? Considering how difficult it has been to get in contact with someone, I'll be praying nothing goes wrong.

    It's a great cheap option for a keg washer, but I guess you sacrifice customer service.

  7. #7
    Join Date
    Apr 2015
    Location
    Albany, NY
    Posts
    16

    I'm trying to!

    I've emailed and called countless amounts of times, only once someone answered the phone.... Please email any information to brewmaster@citysteam.biz Thank you

  8. #8
    Join Date
    Aug 2014
    Location
    Concord, NH
    Posts
    7
    Quote Originally Posted by fancypants View Post
    I've emailed and called countless amounts of times, only once someone answered the phone.... Please email any information to brewmaster@citysteam.biz Thank you
    Fancypants, Are you happy with the keg washer? pros/cons? Looking at purchasing one. Any feedback would be great.

    Thanks,
    Steve

  9. #9
    Join Date
    May 2016
    Location
    Concord, NH
    Posts
    35

    Cool

    Quote Originally Posted by DocJones View Post
    Fancypants, Are you happy with the keg washer? pros/cons? Looking at purchasing one. Any feedback would be great.

    Thanks,
    Steve
    What you don't trust me? I said it would be perfect. I am not used to being questioned, Doc.

    Actually we haven't had any contact issues, replied to my voicemail within 10 minutes.

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