APPLY HERE: http://bit.ly/2bN6cIa
THE BIG PICTURE
The Merchandise Monger reports to the Tasting Room Manager and directly supports the Merchandise Coordinator. This role is responsible for maintaining and operating the merchandise store by performing daily cleaning, organizing, stocking and selling of retail items, coffee products, and packaged beer. As one of the important and often first faces our fans will interact with, it is the Merchandise Monger’s job to represent Modern Times in the best, most informative way possible while providing an outstanding service experience for every customer. Candidates must share Modern Times’ commitments to quality, safety, business ethics, and continuous innovation.
THE EVERYDAY VIEW
- Be an expert in all things Modern Times history and heritage, history of brewing and brewing process, the coffee and craft beer industry, beer and coffee styles and ingredients, and have basic sales knowledge
- Share passion for all things craft coffee and beer
- Execute transactions, exchanges, and refunds through our POS system
- Maintain responsibility for cash drawers, counting, and reporting while on shift
- Reinforce and provide accountability for all cash handling processes including credit card, traveler’s check, and gift certificate transactions
- Completely and accurately cash out
- Greet and assist consumers and accounts as a representative of the brand
- Assess customer’s individual merchandise needs and interests in order to best recommend products
- Interact in a friendly, enthusiastic, energetic and outgoing manner with management, clients, and consumers in any setting
- Be capable of spotting future opportunities for Modern Times through consumer dialogue and event activation
- Act as a brand ambassador at all times
- Thank and invite each guest to return
- Ensure merchandise is organized, stocked, tracked, reported, sold and inventoried accurately
- Maintain appropriate inventory display and quantities throughout the day
- Conduct quarterly inventory reporting as directed by supervisor
- Open and close merchandise store
- Set-up, attend, and break down all merchandise materials for festival and outside events
- Maintaining all safety and sanitation standards
- Maintain cleanliness of the store and tasting room area
- Be a team player and able to interact with all levels within the organization
- Enforce all applicable alcohol laws and rules
- Adhere to and enforce all applicable local, state and federal laws, rules, and regulations
- Up to 25% travel time may be required for off-site scheduled events
- Other tasks as needed
DESIRED SKILLS AND EXPERIENCE
- Must be 21 years of age or older at the time of application
- Able to pass a post-offer, pre-employment background check
- Associate Degree or preferred or equivalent experience
- Valid San Diego Food Handlers Certificate
- LEAD certification required
- Previous retail/customer service industry experience
- Working knowledge of cash handling, calculator skills, guest relations, register skills, cash outs and salesmanship
- Able to maintain a professional appearance and demeanor
- Able to handle multiple tasks at one time efficiently and with an upbeat, friendly attitude
- Able and willing to work evenings, holidays and weekends
- Able to work independently and as a motivated team player
- Able to handle multiple tasks at one time efficiently and with an upbeat, friendly attitude in a fast paced environment
- Able to deal with intoxicated guests in a positive and safety minded manner
- Preferred previous cash handling experience
- Preferred Cicerone certification
- Preferred comprehensive knowledge of Modern Times products, history and heritage
- Preferred knowledge of craft beer and coffee
- Strong interpersonal skills and a love for meeting and interacting with people
- Thorough attention to detail and desire to take initiative
- Must adhere to company’s policies and procedures
- The desire to work in a fast-paced, growing company
PHYSICAL AND MENTAL REQUIREMENTS
- Able to stand, walk, and be on your feet for prolonged periods
- Able to read and follow written English instructions
- Able to regularly twist, turn, kneel, climb, stoop, bend, crawl, lift and carry supplies and equipment weighing up to 55 pounds using appropriate techniques and tools
- Able to safely navigate the tasting room and snack bar areas, including crowded spaces
- Able to maneuver packages of any weight above 75 pounds with appropriate equipment and/or assistance
- Abe to move 165-pounds, using appropriate techniques and tools
- Able to work in a factory/production environment which may be loud, slick, humid, cold, and hot
- Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
- Able to comply with and enforce all health, safety, and personal hygiene policies and standards
**Applications Accepted Until This Role Is Filled**
ABOUT MODERN TIMES
Modern Times is a 30bbl production brewery in the Point Loma neighborhood of San Diego. Modern Times is named after a beautifully crazy utopian community founded in 1850, and (almost) all of our beers are named after real utopian experiments or mythological utopias. Today, we're distributed throughout Southern California, San Francisco, the Central Coast, Maui, and select international markets. We operate a tasting room at the brewery, as well as in San Diego’s North Park community. We plan to open a pilot brewery, restaurant, and specialty coffee shop in Los Angeles in 2016. We brewed our first batch on May 18th, 2013; our beer went on tap for the first time on June 24th 2013; we held the soft opening for the Lomaland Fermentorium tasting room on August 9th, 2013; and our Grand Opening was September 7th, 2013.
Learn more at www.moderntimesbeer.com
EQUAL EMPLOYMENT OPPORTUNITY
Modern Times Beer strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.