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Wanted - Taproom Staff, Beertender (Part Time) Los Angeles County

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  • Wanted - Taproom Staff, Beertender (Part Time) Los Angeles County

    Title: Beertender (part time)
    Classification: Hourly, Tipped
    Reports to: Taproom General Manager & Owners
    Location: Pacific Plate Brewing Co Monrovia, CA & Pacific Plate Brewery Taproom Glendale, CA

    SUMMARY OF POSITION
    Bartenders are responsible for the experience that each guest has when visiting our Taproom. Bartenders are responsible for serving all of our guests quickly, professionally and with a friendly demeanor. Bartenders are also responsible for the general cleanliness of all work stations and guest facing spaces.

    Essential Duties and Responsibilities:
    Serve beer to customers including pouring from draft taps and filling growlers and crowlers to go
    Change kegs in cold room as beer taps out
    Wash dishes, carefully and thoroughly
    Greet customers promptly, upon arrival, with a smile and acknowledgment. If you cannot serve upon arrival, greet them and let them know you will be with them shortly.
    Communicate with guests using clear and enthusiastic words, eye contact, tone and body language always. Make guests feel appreciated through your actions.
    Process payment using the POS system (square and clover) make change accurately
    Work as a team with all Pacific Plate personnel to maintain an effective atmosphere and efficient service.
    Educate customers about our beer styles, our beer, and the processes and ingredients behind making it
    Check identification of customers to verify they are of legal drinking age
    Make recommendations to customers based on management instructions each shift.
    Limit problems related to customers' excessive drinking by following established procedures and ABC guidelines for alcohol serving. Be aware of the signs of over serving and cut off customer before they are over served.
    Arrange merchandise and packaged beer into attractive and functional displays
    Be proactive about keeping the work space behind the bar, the retail space, on the Taproom floor and bathrooms clean and fully stocked at all times
    Fully Clean taproom and bathroom at end of shift, including cleaning and sanitizing taps, wiping, sweeping, and moping floors. Cleaning bathroom fixtures, toilet & urinal, mirrors.
    Comply with all health, safety and hygiene standards and policies
    Monitor inventory as needed
    Perform all other duties as needed

    Experience and Education:
    High School Diploma or equivalent required
    Some College or University experience preferred
    Brewery experience a plus
    Prior experience in fast paced customer service and or hospitality industry

    Skills:
    Effective communication skills
    Efficient decision making in occasionally stressful situations
    Awareness of signs indicating intoxication of guests and other concerning factors
    Ability to work efficiently under minimal supervision.
    Ability to make calculations and figure out change quickly.
    A good memory to recall regular guests, remember drink orders from large groups etc.

    Attributes:
    Punctuality
    Embrace change, we are a fast paced company, change is constant.
    Willingness for listening to ideas, questions, and feedback.
    An amiable personality and confident interacting with people.
    Should have strong work ethic and a willingness to support other departments as occasion demands.
    Calm professional demeanor in all situations.
    Flexibility with scheduling
    Honest and Trustworthy

    General Job Requirements
    Must be 21+
    Weekends and nighttime availability required
    Scheduling flexibility required

    Physical Requirements:
    • Operate Crowler Can Seamer
    • Navigate occasionally Wet floors
    • Entry into walk-in refrigerator to change kegs, 36 degrees F
    • Sitting, standing, walking, stooping, kneeling, crouching, climbing
    • Seeing, talking, hearing, tasting, and smelling
    • Lifting up-to 40 pounds and moving up to 100 pounds
    • Ability to stand for extended periods of time
    • Continuously reach, bend, lift, carry, stoop and wipe
    • Remain stationary for extended periods of time

    Benefits:
    Flexible Part-Time work schedule
    Opportunity to advance at a growing company
    Generous beer and merchandise privileges
Working...
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