TASTING ROOM SUPERVISOR
Founded in 2017, 14 Cannons Brewery produces a variety of premium branded craft beer. Family-owned, we pride ourselves on friendly, welcoming staff and an unpretentious tasting experience for our guests. Our location in Westlake Village brings us great exposure and lots of visitors ready to learn more about the 14 Cannons brand and our Award Winning beers.
Our employees help put a face to our brand and we are only seeking upbeat, team players with energy and enthusiasm for delivering an exceptional experience to all of our guests.
We are currently hiring for the position of Tasting Room Supervisor. The ideal candidate will have experience supervising a team focused on delivering superlative experiences and a proven track record of achieving sales and financial goals.
QUALIFICATIONS
• Two or more years prior supervisor or lead experience in the hospitality or beer industry with a proven ability to be an effective, innovative and enthusiastic leader;
• Proven organizational and analytical skills with proficiency in understanding and executing brewery business plans;
• Experience coaching teams to success with an emphasis on achieving goals;
• Passion for craft beer and customer service with a strong craft beer knowledge;
• Self-motivated and able to act independently to solve problems as they occur;
• Ability to multitask while handling tasting room needs;
• Professional, warm and welcoming personal presentation;
• Strong hospitality and customer service focus;
• Proficiency in the Microsoft Office suite, including Word, Excel, Outlook, etc. and familiarity with or ability to learn point of sale systems
• Ability to work Thursday-Sunday and some holidays.
JOB RESPONSIBILITIES
This person is responsible for all aspects of operating the tasting room, including but not limited to:
• Hands-on supervision of a small tasting room staff and interaction with brewery guests;
• Developing innovative ways to drive sales and customer satisfaction;
• Achieving tasting room goals including sales and taster traffic;
• Employee sales and customer service training, one-on-one coaching;
• Conducting off-site pourings, tastings and events as needed.

This is a part-time position with a competitive compensation structure

Please submit your resume and cover letter to Nic Bortolin at nic@14cannons.com.