Objective

This position is responsible for the overall daily operation, guest satisfaction, and profitability of the taproom.


Essential Responsibilities

  • Provides supervision of all positions at the location.
  • Oversees daily Front of the House and Back of the House taproom operations.
  • Ensures that superior service is offered to all guests and is a priority of all taproom managers and employees.
  • Confirms the taproom is adequately and properly stocked with the appropriate beverage levels.
  • Responds to all guest complaints and works to proactively resolve them within company procedures and guidelines.
  • Ensures the proper standards are followed for restaurant set up, including opening and closing procedures and hourly staff side work procedures.
  • Supervises settlement of customer purchases in accordance to company policies and procedures.
  • Monitors feedback at the end of each shift, including the communication from staff in the daily notes.
  • Performs daily accounting and cash control including invoice coding and approval.
  • Orders, receives, codes, and stocks all beverages, goods and services, and performs daily cost tracking.
  • Manages and participates in weekly and monthly inventory.
  • Plans and conducts daily/monthly staff meetings.
  • Ensures the manager office premises and building premises are appropriately and adequately secured and locked during and at the end of shifts.
  • Works effectively with marketing team to promote all events
  • Coordinates with outside resources to promote taproom business.
  • Schedules and staffs all brewery tours.
  • Ensures that staff receives continual training necessary for job competence, including use of the POS system, brewery tours, beer knowledge.
  • Coordinates daily meetings with staff to discuss and inform on happenings in the taproom.



Additional Responsibilities

  • Oversees regular taproom inspections for maintenance requirements and submits maintenance requests or performs the repair.
  • Ensures standard of cleanliness of the taproom and appearance of staff.
  • Allocates reservations according to policy, checks and confirms on all reservations, or works in coordination with managers to accomplish.
  • Manages staff queries and problems.
  • Performs recruiting duties and assists in on-boarding of new hires.
  • Confirms the scheduling standards and practices are being met for all employee schedules.
  • Maintains strict security standards to avoid theft or damage.
  • Performs other related duties as required or assigned.



Requirements

Required Knowledge, Skills, and Abilities

  • Knowledge of state liquor law and company policies regarding serving.
  • Knowledge of front and back of house management.
  • Knowledge of accounting, finance, and inventory controls.
  • Skilled in effective communication.
  • Skilled in responsible decision making.
  • Skilled in organization, prioritization, and multi-tasking.
  • Ability to demonstrate reliability.
  • Ability to demonstrate attention to detail and awareness of the restaurant atmosphere and functionality to ensure standards are followed and upheld.
  • Ability to recruit, select, supervise, coach, develop, motivate, and retain staff.
  • Ability to work through difficult situations to resolution.




Physical & Mental Requirements

Must have the physical and mental strength and endurance to be able to perform duties, in at times extreme environments, as well as the ability to handle stressors of the position in operational and administrative situations. Required to frequently lift and move 50-160 pounds. Expected to stand, sit, walk, climb, balance, stoop, kneel, crouch, crawl, bend, talk, hear, taste, smell, see, and operate objects, tools, and controls.



Position Snap Shot

Employment Type: Full-Time

Job Type: Exempt

Pay Type: Salary

Supervisor: District Manager

Manages Others: Yes

Minimum Education: High School Diploma or GED Required; Bachelor’s Degree Preferred

Minimum Certification: Alcohol Server & Serve Safe Certified

Minimum Experience: 3-5 Years

Age Requirement: 21 years or older

Required Travel: Less than 10%

Driving Requirements: Yes

Tools & Equipment Used: Standard Office Equipment& Beer Draught System.



Equal Opportunity:

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


The employer retains the right to change or assign other duties to this position as a result of evolving business needs.

To apply, please use the following link: https://recruiting.paylocity.com/rec...-BLUES-BREWERY