Announcement

Collapse
No announcement yet.

Taproom & Social Media Manager - Pitt Street Brewing Company - Greenville, NC

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Taproom & Social Media Manager - Pitt Street Brewing Company - Greenville, NC

    Pitt Street Brewing Company*–*Greenville, NC
    Job Description
    Taproom Manager

    Pitt Street Brewing Co. in Greenville, North Carolina is looking for the perfect person to head up our Taproom Team. This person must be able to enthusiastically manage a fun and diverse team of servers and consistently provide exceptional customer service to everyone.
    Job Summary: The taproom manager reports to the General Manager and is responsible for overseeing and coordinating the planning, organizing, training and leadership necessary to achieve our guest service goals in the taproom, at festivals and other events.
    The ideal candidate will channel the passion we put into our beer into a memorable taproom experience for our guests. The candidate must be customer-focused, experienced in a restaurant/bar/taproom environment, and have exceptional interpersonal, management, and organizational skills. We’re interested in talking to candidates who are excited about the opportunity to be involved in the ground level of a new and growing business, wearing many hats. These hats include managing the taproom; managing our social media; managing our back and front office systems; recruiting, training, managing, and motivating taproom staff; planning and leading special taproom events; and serving as an ambassador for the Pitt Street Brewing Brand. And, of course, someone who knows and loves craft beer as much as we do!

    Essential Job Duties and Responsibilities:
    Primary responsibility of managing all taproom activities
    Supervise all employees working in the taproom
    Recruiting, hiring, orienting, training, scheduling staff
    Oversee and manage on-site special events, including private events and tours, concerts/music, and other promotional events to include calendar, promotion, setup, staffing, and execution
    Oversee and manage our social media
    Maintain an employee-friendly and positive work environment, ensuring all workplace rules are understood and followed
    Maintain safe, secure facility environment
    Update and maintain POS terminals
    Maintain highest levels of customer satisfaction
    Ensure that all guests are given responsive, friendly and courteous service at all times
    Order merchandise and maintain inventory levels that are appropriate and accurate
    Comply with all federal, state, county and municipal regulations
    Insure all areas are kept spotless including restrooms & common areas
    Control cash and receipts by adhering to cash handling and reconciliation procedures
    Fill in where needed to ensure guest service standards are met


    Required Qualifications:
    High school diploma or equivalent; Bachelor’s Degree in management or a business-related field preferred.
    Three to five years of prior management experience preferred.
    Must be 21 years or older
    Event Management experience
    Strong verbal and written communication skills
    Strong multitasking skills
    Strong customer service and management skills
    Knowledge of beer and brewing process preferred
    Team player with strong leadership skills
    Knowledge of P&L, budgeting, sales goals and forecasting
    Basic math skills and ability to use a POS system.
    Must be accessible 24 hours a day, 7 days a week
    Able to work a minimum of 45 hours per week; able to work flexible hours including working nights, weekends, and holidays to manage and train effectively
    Must be able to work in a standing position for long periods of time and be able to lift up to 50 pounds


    Working Conditions
    This position requires an individual who works under a range of circumstances, including: shift work, weekend work, working with challenging patrons, working in the fast-paced environment of a crowded taproom, and working within close proximity of an operating brewery (noise, heavy equipment, odors related to the brewing process).

    Please email your resume to bill@pittstreetbrewing if you are interested.
Working...
X