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Thread: Beertender/Server - By All Means Brewery - Billings, MT

  1. #1
    Join Date
    Aug 2019
    Location
    Billings, MT, United States
    Posts
    1

    Cool Beertender/Server - By All Means Brewery - Billings, MT

    By All Means brewery is currently looking for Beertenders and Servers.

    We are looking for leaders in craft beer hospitality that have a passion for beer!

    Must have extensive knowledge of beer styles and food pairings and a desire to make every guest a regular by educating and entertaining.

    Our beertenders are responsible for providing a positive, warm and welcoming environment for our guests. In addition, they educate our guests about our beers.

    The ideal candidate is a craft beer enthusiast who has a sincere desire to contribute and help build our brand. We are seeking a candidate who is trustworthy, professional and comfortable taking initiative and acting independently.

    Job Responsibilities:

    Greet customers at bar with positivity and professionalism.

    Provide an overview of our beers and answer any questions that guests might have.

    Pour beer with proper amount of head and in appropriate glassware.

    Take customers’ food order, work with any dietary restrictions as requested by guests and communicate effectively to the BOH team to ensure accuracy.

    Ensure all items are entered into the POS system and complete sales transactions.
    Ensure flawless execution of filling orders and the payment process.
    Ensure an exceptional customer experience and whenever necessary resolve concerns using good judgment, professionalism and courtesy.
    Maintain an exceptionally clean environment for our guests including wiping down all surfaces, sweeping, mopping, clearing away all empty glassware.
    Ensure and instill a safety-first environment for both customers and employees.
    Ensure responsible serving practices.

    Break down bar at the end of the night, making sure all SOPs are followed.

    Leave the bar clean and ready for the next shift.

    Change kegs as needed. Lifting kegs may be required.

    May be asked to train new hires. Leading by example for new staff is essential

    Required Experience / Education:

    Must be at least 21 years of age
    Demonstrated excellent customer service skills

    Some bartending experience a plus
    Experience with POS systems a plus
    Some knowledge of and passion for craft beer and the brewing industry
    Ability to work on a team and contribute in a positive manner
    Strong communication skills
    Comfortable speaking to customers
    Outgoing and inviting personality
    Availability to work all taproom operating hours including nights, weekends and holidays
    Ability to lift 55lbs and to move 165lb kegs
    Excellent math skills
    Cicerone Beer Server certification preferred

    TIPS certification required

    Job Types: Full-time, Part-time

    If interested in beertending/serving please send resume and cover letter to employment@byallmeans.beer, including the specific days and hours you are available to work.

    Cheers!
    Last edited by Byallmeans; 08-06-2019 at 11:26 AM.

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