This is an unsolicited post, hopefully to the benefit to anyone looking to purchase brewing equipment.
I got my brewing system from Premier back n 2010, and while it has held up great, anything will of course potentially have problems over time and use. When I recently had problems firing up my brew kettle, Premier was there for me -- diagnosing the issue via email and over the phone -- getting me back up and running.
Excellent level of support and service to an older customer nine years after purchase!
Praise to the good people of Premier (specifically Eddie who walked me through my problem! Premier stands by their work, and Premier stands by their customers!
I got my brewing system from Premier back n 2010, and while it has held up great, anything will of course potentially have problems over time and use. When I recently had problems firing up my brew kettle, Premier was there for me -- diagnosing the issue via email and over the phone -- getting me back up and running.
Excellent level of support and service to an older customer nine years after purchase!
Praise to the good people of Premier (specifically Eddie who walked me through my problem! Premier stands by their work, and Premier stands by their customers!
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