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Office Manager and Customer Service Representative (Portland, OR)

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  • Office Manager and Customer Service Representative (Portland, OR)

    Status: Full Time
    Salary: $29,120-$35,360/year
    Benefits: We offer paid vacation and sick time, with disability and a 401K after a year of employment.

    Summary: Craft Canning + Bottling is a mobile canning and bottling company based in NE Portland. We work throughout Oregon and Washington providing packaging for breweries, cideries, wineries, and coffee brewers.

    Job Description: The Office Manager and Customer Service Representative will oversee all office and packaging operations pertaining to Craft Canning + Bottling working to maximize efficiency to increase profitability and team success!

    Duties and responsibilities:
    Schedule and Coordinate canning and bottling appointments with breweries via phone and email
    Build, maintain and enhance relationships with brewery contacts
    Schedule employees based on the brewery schedule
    Efficiently maintain office operations and procedures (including preparing payroll, designing filing systems, invoicing vendors, AP/AR)
    Send checks for any bills or invoices that come in
    Relay client and appointment details to staff
    Maintain office organization thru use of google apps for business
    Maintain calendar with appointment details and schedules
    Create invoices / manage overdue accounts in Quickbooks
    Deposit checks as soon as they arrive in the mail
    Coordinate shipping pick up and arrival dates
    Record and maintain inventory
    Fill out credit applications and any other forms needed
    Organize and buy office and packaging supplies
    Negotiate rates, discounts and cost with vendors
    Light warehouse work infrequently required

    Qualifications/Requirements:
    Ability to communicate professionally verbally and in writing
    Excellent organization and time management skills
    Detail oriented
    Problem solving skills
    Proficient in Quickbooks and Google Drive
    Strong typing and computer skills
    Able to lift 25 lbs
    Knowledge of beer
    Must be trustworthy and a self starter

    To apply, send cover letter and resume to customerservice@craftcanning.com
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