Craft Beer Bartender wanted at Local Time - New central NC brewery and taproom

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We are looking for a motivated bartender to join Local Time Brewing, a new craft brewery and taproom in Holly Springs, NC. The right person for this role cares about the customer’s experience and helps to drive both the company’s brand and sales. We need someone willing and able to perform exceptionally not only in their role serving the customer, but also able to assist in other areas of running a taproom as needed. A strong work ethic, personal integrity, and belief in our brand are critical.

Responsibilities:

• Use best efforts and prior experiences to foster an exceptional guest experience that creates brand ambassadors:
  • Be friendly, prompt, and courteous;
  • Build rapport with customers so that not only do they return but they encourage their friends to do the same;
  • Resolve customer concerns timely and courteously;
  • Strive for 100% customer satisfaction
• Maintain a tidy and clean taproom, bar, workstation and glassware
• Be an expert on our company culture and all the beers we brew, and easily and confidently speak to customers about their details and what makes them unique including: inspiration for creation, brewing style, beer style, hops, IBU, ABV, etc.
  • Understands how elevating brand awareness, customer engagement and effective communication increases sales
• Provide a safe atmosphere for all by monitoring customer alcohol intake and thoroughly checking IDs to ensure age compliance
• Reports to the Owner

Operations:

• Set up and clean up the taproom
• Stock coolers and merchandise
• Engage with customers
• Pour drinks and sell snacks and merchandise
• Collect proper payment
• Assist with tracking sales and maintaining inventory
• Report any equipment problems, maintenance issues, violations or substandard practices to management immediately

Qualifications:
5+ years of bartending experience with a strong preference to those who have enjoyed working in a craft brewery taproom.

• Enthusiastic about craft beer
• 21 years of age or older
• Friendly, engaging, customer-centric personality
• Preference for those who are Cicerone certified beer servers
• Comfortable working independently and with others
• Is of high integrity including as it relates to customers, management, and the business at-large
• Physically able
  • to be on your feet for 8+ hours a day
  • able to lift or move at least 50 pounds
  • able to manipulate 165-pound kegs
  • has taken proper precautions to maintain your own health and that of those around you. There is a strong preference for being vaccinated against Covid-19.
• Able to assist with off-site events in the future.
• Prior experience with leading taproom software programs (POS, inventory management, CRM).
• You will be expected to abide by all federal, state, and local laws, regulations, and codes whether they are expressly explained to you ahead of time or not including but not limited to those regarding violence, substance abuse, harassment and discrimination.
• Willing to submit to background checks as permitted by law.

To be considered please email your resume to info@localtimebrewing.com