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Brewery Retail Manager / Social Media Maverick - Eastern Massachusetts

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  • Brewery Retail Manager / Social Media Maverick - Eastern Massachusetts

    All new brewery and brand.
    Fully Funded.
    Hop Position Secure.
    Lease Signed and renovations have begun.
    Equipment Purchased


    RETAIL MANAGER and Social Media Maverick

    This essential position is responsible for the day-to-day running of a retail*store and our social media content. This person is the lead singer of the band. Our good times guru. The main focus of the position is*to establish, stabilize, and always improve upon the performance of the retail store and to maintain a highly focused, active, and attention-grabbing social media presence. We will all be participating in beer festivals, beer dinners, and other events.

    Duties and Essentials
    • Provide top level customer service including, but not limited to, selling beer, filling growlers, answering questions, greeting guests, providing tours, maintaining a clean and welcoming retail space, and offering an amazing experience at our brewery.
    • Lead, manage and motivate a retail team to provide a great experience at our brewery
    • Deal with queries, complaints and feedback from customers in a professional manner
    • Oversee recruitment and training of front of the house staff
    • Manage and maintain accuracy and functionality of point-of-sale system
    • Oversee maintenance and cleanliness of draft equipment, with ability to troubleshoot
    • Keep track of*inventory and order retail items to minimize loss and maximize profits
    • Uphold the highest standards of cleanliness and presentation of retail operations
    • Manage retail schedule and coordinate off-site and in-house events
    • Data analysis and preparation for participation in management meetings
    • Staff development, team building, and continuing education
    • Persistent consideration for process improvement and business development
    • Work with Brewmaster and others to plan beer availability and allocations for retail
    • Analyze sales figures and forecasting future sales volumes for inventory control
    • Maintain awareness of market trends
    • Control budgets and*costs, and provide reports to CEO and Brewmaster
    • Provide content for our social media pages (FB, Twitter, Instagram, etc)
    • With tact, create a social media personality that fits our company, branding and beers.
    • Be interesting, energetic, and have the ability to love what you do everyday
    • Have a life outside of work




    Hours
    Full-time and salaried position. The Retail Manager will normally work between 40 and 60 hours per week. The hours will include weekday evenings, and most weekends.

    Qualifications and Requirements:
    • Retail sales and/or management experience preferred.
    • Leadership experience preferred.
    • Demonstrate success in process improvement and initiative.
    • Must be able to lift heavy things, maneuver ½ bbl kegs, and stand on feet for 8-10 hour shifts.
    • TIPS training required for all managers and staff
    • Ability to accurately and concisely describe beer flavors and characteristics to others
    • Must be able to keep calm under pressure and communicate clearly, with composure, professionalism and enthusiasm, to customers and staff.
    • Must thrive in a fast-paced, ever-changing environment
    • May be good to have a passion for craft beer

    Skills, Interests and Qualities
    • Ability to lead and motivate a team and excellent communication and people skills
    • Ability to work under pressure and handle challenging situations
    • Confidence, drive and enthusiasm
    • Decision-making ability and sense of responsibility
    • Ability to understand and analyze sales figures and a good business sense
    • An understanding of retail laws, security and health and safety.



    Knowledge & Skill Requirements:
    Minimum of 2 years experience in Retail or Front of the House Management in the beverage industry or other relevant experience.
    Must be self-motivated, have excellent written skills, strong internet and social media skills, verbal communication, strong leadership skills and be a minimum of 21 years of age.

    Candidate must be able to work during high volume business hours in a fast-paced brewery tasting room and retail shop. This position also requires excellent time management skills as well as very strong problem solving skills. Candidates must be proficient in MS Office software including Excel and Word. We will all be learning how to use EKOS Brewmaster Brewery Management Software. Experience with EKOS is an added bonus but not required.

    Preferred Qualifications: Previous experience as a Retail or Front of the House Manager. Preference given to applicants who have operated Retail Shops and/or Tasting Rooms in a brewery or other type with the beverage industry.

    Compensation - Negotiable
    Full benefits including health, dental, vision, 401K, and life insurance

    STILL INTERESTED?
    PM or email matthew at matthewbrews (@) gmail.com to start a dialog and learn more
    Last edited by MatthewS; 01-10-2016, 10:47 AM.
    ________________
    Matthew Steinberg
    Co-Founder
    Exhibit 'A' Brewing Co.
    Framingham, MA USA

    Head Brewer
    Filler of Vessels
    Seller of Liquid
    Barreled Beer Aging Specialist
    Yeast Wrangler
    Microbe Handler
    Malt Slinger
    Hop Sniffer
    Food Eater
    Music Listener

  • #2
    We have had some interest, but still looking for more applicants for this seriously awesome opportunity.

    Who's in?
    ________________
    Matthew Steinberg
    Co-Founder
    Exhibit 'A' Brewing Co.
    Framingham, MA USA

    Head Brewer
    Filler of Vessels
    Seller of Liquid
    Barreled Beer Aging Specialist
    Yeast Wrangler
    Microbe Handler
    Malt Slinger
    Hop Sniffer
    Food Eater
    Music Listener

    Comment


    • #3
      Still accepting resumes until March 1st.

      Want a little more information about our brewery, location, plans etc?
      Shoot me an email.
      matthewbrews @ gmail dot com
      ________________
      Matthew Steinberg
      Co-Founder
      Exhibit 'A' Brewing Co.
      Framingham, MA USA

      Head Brewer
      Filler of Vessels
      Seller of Liquid
      Barreled Beer Aging Specialist
      Yeast Wrangler
      Microbe Handler
      Malt Slinger
      Hop Sniffer
      Food Eater
      Music Listener

      Comment

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