Craft Canning Area Manager in Seattle, WA **HIRING NOW**

[heatherwhyte]

*APPLY TODAY! Send your resume to recruiting@eastsidedistilling.com

Craft Canning + Bottling was founded in 2012 and has grown into the West’s premier mobile packaging provider with locations in Oregon, Washington and the Front Range of Colorado. With 100,000 barrels of experience, several gold medals, extensive QC and professional machine operators, we take pride in helping your brewery, winery, or cidery expand into professionally packaged products.

Craft Canning is looking to hire an Area Manager for our Seattle, WA location to manage the day to day operations of the canning process. You will assume responsibility for the overall success of your territory. This includes ensuring outstanding customer experience, employee satisfaction, and safety. Additionally, this position is responsible for meeting assigned financial goals and reports directly to SVP of Operations.

ESSENTIAL DUTIES & RESPONSIBILITIES

General

• Administration including budgeting, invoicing & time cards
• Maintain a work environment that is organized, efficient, safe and legal.
• Provide accurate inventory numbers on the first of each month.
• Assure compliance with DOT and L&I regulations.
• Meet production, efficiency, and financial targets

Machines

• Have a working knowledge of canning and bottling lines.
• Ensure machines and kits are clean and maintained in Craft QA/QC specification.
• Schedule regular cleaning/maintenance of equipment.

Clients

• Actively reach out to potential new clients and refer to sales department.
• Be the point person for client questions and feedback.
• Schedule and perform new client site visits.
• Manage day to day client interactions.
• Foster long-term working relationships with clients.
• Weekly review of Google Invoicing Overview to ensure invoicing accuracy - make corrections and add notes as needed.

Supervisory:

• Directly supervises Operators, Warehouse and Maintenance staff for your area.
• Indirectly supervises Customer Service staff.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

REQUIRED SKILLS & ABILITIES

Skills:

• Knowledge of safety and process SOPs
• Working knowledge of all machines
• Office 365 proficiency

Competencies:

• Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Leadership--Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Managing People--Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
• Cost Consciousness--Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Diversity--Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics--Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Professionalism--Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

EDUCATION & EXPERIENCE

• Bachelor’s or Associate degree or equivalent preferred.

• Two to four years bottling line experience or equivalent