Hey Rich it just occurred to me after reading this...
""We have our pump set at a trickle. So slow that it will probably take longer than an hour to transfer 5bl. Our pump valve is open about 10%."""
So I am picturing that you are regulating the output speed of your pump at the pump with a valve before it goes into the HE, correct? If so I may see a problem. You are sending hot wort into the top of the HE and out the bottom, (which is opposite my Alpha Laval HE) If you just send a trickle through it, seems to me you would not get full surface contact. Have you tried restricting the flow after the HE? This should ensure you have no air pockets, which means you get full surface contact. Just my 2 cents.
""We have our pump set at a trickle. So slow that it will probably take longer than an hour to transfer 5bl. Our pump valve is open about 10%."""
So I am picturing that you are regulating the output speed of your pump at the pump with a valve before it goes into the HE, correct? If so I may see a problem. You are sending hot wort into the top of the HE and out the bottom, (which is opposite my Alpha Laval HE) If you just send a trickle through it, seems to me you would not get full surface contact. Have you tried restricting the flow after the HE? This should ensure you have no air pockets, which means you get full surface contact. Just my 2 cents.
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