I've been in conversation with Chinese manufacturer rep, Gavin Zhang with SGM Machinery / Sungood Machinery about some FV, BBT, BK and MLT.
Since we have been in contact, he has been excellent about returning emails, answering questions (lots of them), and has even taken the time to Skype me with some questions. However, there are a few red flags that have come up which are making me concerned, that he doesn't seem to explain, only 'yes' or 'no'.
First red flag was the pictures he has sent so far are only drawings of the equipment (which is great), but he doesn't seem to want to send pictures of the BBT, BK, and MLT.
Initially he stated the MLT didn't have rakes. Now the drawings do have rakes. However, this comes with no control panel to dictate any movement, speed or direction of the motors. Just 'yes' that is has rakes and a motor.
The BK has a mixer with a paddle at the bottom. !!!??? I explained that we wanted a whirlpool....not a...mixer! I asked several times why they have a mixer on a boil kettle, but again, my only answer was, 'yes' it has a motor with a mixer. We all know why we whirlpool... Why would anyone have a mixer with a paddle at the bottom for this??? Oh, and 'yes' it has a motor....no it doesn't have any controller.
I am posting here to see if anyone has had feedback working with Gavin. I'm not bad mouthing him, because he's been great so far. Some things just aren't adding up here and would appreciate any help you people may have as far as suggestions and advice.
Did any of you have advice or ideas on what we'll be looking at as far as customs, taxes or brokers?
We're looking to pull the trigger soon and need to make sure we're safe doing so with Gavin.
Since we have been in contact, he has been excellent about returning emails, answering questions (lots of them), and has even taken the time to Skype me with some questions. However, there are a few red flags that have come up which are making me concerned, that he doesn't seem to explain, only 'yes' or 'no'.
First red flag was the pictures he has sent so far are only drawings of the equipment (which is great), but he doesn't seem to want to send pictures of the BBT, BK, and MLT.
Initially he stated the MLT didn't have rakes. Now the drawings do have rakes. However, this comes with no control panel to dictate any movement, speed or direction of the motors. Just 'yes' that is has rakes and a motor.
The BK has a mixer with a paddle at the bottom. !!!??? I explained that we wanted a whirlpool....not a...mixer! I asked several times why they have a mixer on a boil kettle, but again, my only answer was, 'yes' it has a motor with a mixer. We all know why we whirlpool... Why would anyone have a mixer with a paddle at the bottom for this??? Oh, and 'yes' it has a motor....no it doesn't have any controller.
I am posting here to see if anyone has had feedback working with Gavin. I'm not bad mouthing him, because he's been great so far. Some things just aren't adding up here and would appreciate any help you people may have as far as suggestions and advice.
Did any of you have advice or ideas on what we'll be looking at as far as customs, taxes or brokers?
We're looking to pull the trigger soon and need to make sure we're safe doing so with Gavin.
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